Technology Support III - Python

Technology Support III

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Commercial & Investment Banking Channels group, you will ensure the operational stability, availability, and performance of our production application flows, supporting as an escalation point for over 44 applications. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities :

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills :

Preferred qualifications, capabilities, and skills :

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans