Technical Support Representative (Bilingual)CornerStone Technology Talent Services • Irving, TX, United States
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Technical Support Representative (Bilingual)
CornerStone Technology Talent Services • Irving, TX, United States
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job_description.job_card.job_description2+ years of customer service, call center, or help desk experience Bilingual English / Spanish is required Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid?2025 Proficiency with Microsoft Excel and data entry systems preferred Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours
6 days ago Be among the first 25 applicants
Temp-to-hire
Start Date : As soon as possible
CornerStone TTS is currently seeking a Production Support Specialist for a growing client in Irving, TX. This is a full-time, temp-to-hire opportunity offering long-term potential with a company that values integrity, reliability, and professionalism.
This position focuses on delivering front-line customer service and Level 1 technical support in a high?volume, phone-based environment. Candidates should possess strong communication skills, a customer?first mindset, and be comfortable working on?site on a daily basis.
Responsibilities
- Respond to customer inquiries via phone, chat, and email
- Provide Level 1 break / fix support and troubleshoot software or access issues
- Perform data entry and assist with order tracking and billing inquiries
- Escalate unresolved issues to internal teams when appropriate
- Contribute to a team-oriented, open?door environment focused on customer satisfaction
Requirements
Whats Offered
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Technical Support Representative • Irving, TX, United States
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