Desktop EngineerTata Consultancy Services • Jacksonville, FL, United States
Desktop Engineer
Tata Consultancy Services • Jacksonville, FL, United States
job_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvide onsite support for desktops, laptops, printers, and mobile devices. Troubleshoot OS issues (Windows, macOS) and enterprise applications (Office 365, collaboration tools). Handle hardware replacements and peripheral installations. Resolve Level 2 / 3 incidents escalated from the service desk. Ensure timely closure of tickets within SLA. Perform OS imaging, patching, and software deployment. Support device onboarding and offboarding processes.
Role - EUC Desktop Engineer .
Location - Jacksonville, FL / Onsite.
Mode - Fulltime .
Experience - 7 + Years
Must Have Technical / Functional Skills -
- Strong knowledge of Windows 10 / 11, macOS, and Office 365.
- Experience with SCCM, Intune, or similar endpoint management tools.
- Excellent troubleshooting and customer service skills.
- Strong verbal and written communication skills and analytical skills
- Excellent communication and interpersonal skills
Roles & Responsibilities -
End-User Support :
Incident & Service Request Management :
Configuration & Deployment :
#LI-RJ2
Salary Range - $65,000 - $70,000 a year
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Desktop Engineer • Jacksonville, FL, United States
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