Job Duties and Responsibilities
Establish goals and objectives that support short-term objectives and long-term positioning of the business. The goals and objectives may be expressed in terms of safety quality turn-around-time customer service revenue EBITDA capacity management reliability of scheduling mechanic utilization and other performance factors as MROH determines appropriate given the state of the business.
Assess procure and manage the resources (capital and disbursements staffing skill levels materials facilities etc.) required to run a sustainable business.
Develop a high-performance team at all levels in the organization. Foster a culture that positively contributes to the development and satisfaction of employees while meeting objectives.
Ensure the appropriate distribution of workload amongst direct reports to ensure optimal results for the area as well as maintaining adequate internal information systems that allow the identification of needs or lack of resources necessary for the optimum performance of their duties.
Ensure that activities for which the Repair Station is rated are performed in accordance with the current Federal Aviation Regulations (FARs) Repair Station Manual (RSM) any current industry standards acceptable to the administrator (FAA) and other regulatory agencies which may have oversight of the facility.
Ensure that operating procedures are in compliance with company policies applicable laws regulations airworthiness directives and other safety standards as necessary. Implement and ensure personal and employee adherence to corporate policies and guidelines that are established. Recognize the relatively new formation of the MROH group of operating companies and use prudent judgement in exercising authority in areas where guidelines are not yet established.
Represent the company and negotiate with private organizations and government affairs impacting operations.
Ensure that MRO licensed and un-licensed technicians have the work instructions processes equipment and tools to meet business unit goals and metrics.
Ensure all activities in MRO are carried out in accordance with company procedures and quality requirements including Quality Management System Safety Management System and Annual Operating Plan.
Decision Discretion
Decisions made by this role that DO NOT require approval. (This does not bypass need for communication)
Establish guidelines for the facility that are consistent with existing MROH policies and guidelines.
Support and approve programs to achieve fiscal year financial and operating goals.
Day to day decisions of the business required to manage scheduled progress on aircraft maintenance employee utilization employee safety customer satisfaction and service quality.
Decisions directly stated within the latest version of MROH authority limits as approved by the MROH Executive Committee.
Decisions that will require approval.
Decisions that drastically affect the direction of the company.
Decisions outside the limits of the latest version of MROH authority limits as approved by the MROH executive committee.
Annual budget including financial objectives and operational metrics.
Key Interactions
Internal
Departments or Job Titles
Purpose
Directors
Run business effectively with transparency and integrity.
Managers
Hourly and Salaried Staff
Investors
External
Businesses or Organization
Purpose
MROH
Run business effectively with transparency and integrity.
FAA
Airport Authority
Position Profile
Required
Desired
Level
Academic Qualifications
Bachelors degree in aeronautical or related field; or equivalent background providing knowledge of appropriate business and technical principles procedures and management techniques. Masters degree in engineering Finance or Business Administration preferred.
Languages
English
Special Licenses
Previous Experience
Minimum ten (10) years of aircraft MRO engine MRO or related airline experience; including at least ten (10) years in a leadership capacity. Have a proven track record of hiring and mentoring high performing teams providing knowledge of FAA regulations and requirements and driving results through production partnerships.
Tools (technology special equipment etc.)
Proficiency in EMX system preferred
Proficiency in UKG system preferred
Proficiency in PEGASIS system preferred
Required Skills
Results oriented.
Negotiation skills.
Customer service oriented.
Planning organization and monitoring.
Leadership excellence.
Communication skills.
Business case development.
Technical Skills
Ability to read analyze and interpret Aircraft and Component Maintenance Manuals (CMMs) rotorcraft specifications& governmental regulations.
General understanding of MRO operations including scheduling resource planning maintenance procedures and quality systems.
Working Conditions
Personal Protective Equipment
As required upon entering production areas.
Required Experience :
Director
Key Skills
Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting
Employment Type : Full-Time
Experience : years
Vacancy : 1
General Manager • Winston Salem, North Carolina, USA