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Commercial Operations Manager
Commercial Operations ManagerWM • Pompano Beach, Florida, USA
Commercial Operations Manager

Commercial Operations Manager

WM • Pompano Beach, Florida, USA
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Description

Operations Manager / Transportation Manager

We are seeking an experienced Operations Manager or Transportation Manager to lead and support our field-based driver teams. This role involves overseeing daily transportation operations conducting route observations and ride-along and fostering a strong safety-first culture .

The ideal candidate will have :

  • A solid background in DOT regulations and transportation logistics
  • Strong leadership skills with the ability to build relationships and engage with the team
  • A passion for coaching mentoring and developing drivers

Preferred Experience :

  • In-depth knowledge of DOT compliance
  • Proven success in managing driver teams
  • Excellent coaching and mentoring abilities
  • I. Job Summary

    This role is responsible for Onboarding Developing Coaching Mentoring and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

    II. Essential Duties and Responsibilities

  • Ensuring new frontline employees have tools instruction and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding
  • Provide timely and consistent touchpoints with frontline employees.
  • Regular review of best practices to enhance daily performance
  • Focus on understanding and progress of frontline employee career goals
  • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
  • Actively practice and seek feedback on coaching conversations.
  • Lead by example to ensure safety practices are paramount with each employee and
  • Teaching and developing an understanding of the WM Way
  • Conducts Root Cause Investigations for all injuries and incidents ensuring consistent discipline and retraining.
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.
  • Reviews and audits documentation related to route operations daily (e.g. DVIRs driver time and attendance open tickets) following up where appropriate.
  • Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.
  • III. Qualifications

    A. Required Qualifications

  • Associates Degree or in lieu of a degree
  • High School Diploma (accredited) and two (2) years of relevant work experience.
  • Must be at least 18 years of age
  • Legally eligible to work in the country where the position is located
  • Drivers License
  • B. Preferred Qualifications

    Successful completion of the WM Operations Manager Trainee program

    IV. Physical Requirements

    Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination : This job operates in a mix between an office environment and plant / field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.

    V. Benefits

    At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for please click Apply.

    Required Experience :

    Manager

    Key Skills

    Forecasting,Hyperion,Cost Management,Construction Estimating,QlikView,Bus Driving,Analysis Skills,HubSpot,Salesforce,Market Research,negotiation,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Operation Manager • Pompano Beach, Florida, USA

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