Verify incoming and outgoing shipments and ensure the accuracy of logistics documents.
Handle import / export procedures, transportation arrangements, and schedule management.
Prepare and manage B / L (Bill of Lading), L / C (Letter of Credit), and customs-related documents.
Track shipment status and communicate promptly with related parties, including customers, suppliers, carriers, and internal staff.
Manage delivery and shipping schedules to maintain appropriate inventory levels.
Communicate with customers via phone, email, or in person. Respond to inquiries, handle complaints, and adjust delivery schedules.
Track shipments and provide prompt, professional support to maintain customer satisfaction.
Handle incoming and outgoing mail, phone calls, and faxes. Organize documents, make copies, greet visitors, and perform other administrative duties as needed.
Qualifications
Ability to effectively respond to questions from Management, Staff, clients, and the general public in English. Fluency in Japanes is a plus.
Ability to apply concepts of basic algebra and geometry and to draw and interpret bar graphs.
Ability to apply knowledge and sense of understanding to carry-out detailed written or oral instructions.
Ability to analyze and use various documents (contracts, purchase orders, etc.).
Ability to use a computer and such applications as Microsoft Windows, Word, Excel, Outlook, and PowerPoint and be able to design custom reports as necessary.
Must be tactful, mature, flexible and able to successfully respond to multiple work pressures.
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Office Coordinator • Montvale, NJ
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