Technical Integration Specialist

The Technical Integration Specialist executes the technical onboarding, configuration, and validation of client integrations within Inmar’s Healthcare Division. As part of the Healthcare Technical Operations Team, this role ensures clients experience a seamless and consistent onboarding journey, enabling faster time-to-value and improved satisfaction across Healthcare’s product portfolio.

The Integration Specialist executes standardized onboarding playbooks, coordinates with Product and Engineering teams, and provides Tier 1–2 technical support for file-based and API-driven integrations. This role also supports compliance-driven integrations, including those governed by the Drug Supply Chain Security Act (DSCSA), to ensure data integrity and regulatory alignment across client connections.

Hybrid - located at the corporate headquarters in Winston Salem, NC.

Why This Role Matters

The Integration Specialist ensures Healthcare clients experience consistent, timely, and high-quality onboarding across Inmar’s product suite. By standardizing technical implementation processes and supporting compliance initiatives like DSCSA, this role directly contributes to improved client satisfaction, data integrity, and operational scalability. The Specialist plays an integral part in Healthcare’s commitment to delivering reliable, compliant, and client-centered solutions.

Primary Accountabilities :

Operational (50%)

• Lead client onboarding activities for assigned Healthcare integrations, ensuring alignment with product and technical requirements.
• Execute onboarding playbooks and checklists to standardize setup, testing, and go-live processes.
• Coordinate integration timelines, communicate progress to stakeholders, and maintain accurate documentation throughout implementation.
• Provide Tier 1–2 support for integration issues, escalating complex cases to Engineering or Product as needed.
• Ensure onboarding deliverables meet defined quality, timeliness, and client satisfaction metrics.

Technical (35%)

Strategic and Analytical (15%)

Required Qualifications :

Preferred Qualifications :

Individual Competencies :

While performing the duties of this job, the associate is :

Occasionally : Job requires this activity up to 33% of the time

Frequently : Job requires this activity between 33% - 66% of the time

Regularly : Job requires this activity more than 66% of the time

As an Inmar Associate, you :

#LI-BA1

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to :

Medical, Dental, and Vision insurance

Basic and Supplemental Life Insurance options

401(k) retirement plans with company match

Health Spending Accounts (HSA / FSA)

We also offer :

Flexible time off and 11 paid holidays

Family-building benefits, including Maternity, Adoption, and Parental Leave

Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

Wellness and Mental Health counseling services

Concierge and work / life support resources

Adoption Assistance Reimbursement

Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability / vets.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.