Field Supervisor, Telecom FulfillmentTAK Broadband • Austin, Texas, USA
Field Supervisor, Telecom Fulfillment
TAK Broadband • Austin, Texas, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionOversee the daily installation / fulfillment operations of assigned market Verify that all technicians are logged in have their routes and are ready to begin work - confirm first-call readiness and ensure every tech is in position to start on time Distribute daily work or redistribute work if technician calls out; cover the route if cannot be reassigned Participate in the onboarding of new contractor crews Monitor technician progress throughout the day using workforce management tools Perform in-person quality checks (QC) on completed work and provide coaching Respond to client calls or escalations as they come in Support technicians by phone or directly on-site when they run into troubleshooting issues Help mentor and develop technicians while on-site or during ride-along Participate in daily KPI / verification calls with client and internal leadership Communicate with client leadership internal workforce teams and field technicians throughout the day to keep everyone aligned on workload reroutes escalations and needs Validate any jobs marked not done by contacting customers and confirming accuracy so work is not incorrectly reported Support the warehouse teams with tracking and collecting of all required client equipment from assigned market Be present for CPE deliveries and help stock and scan equipment as well as assign CPE to technicians and ensure proper tracking and documentation Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards Be the market expert and go to resource spending 80% time in the field Review 10% market completed work monthly and provide feedback Ensure that resources (i.e. company and client equipment meters PDAs etc.) are secured and maintained in proper working order Travel to project sites / - 50% annually with some overnight stays Ensure contracted crews adhere to safety standards and all federal state and local laws Exceed client and company performance metrics for assigned market Work in a variety of environments; indoors outdoors tight spaces and elevations 3 years of cable broadband or telecommunications experience required Prior leadership experience a plus Ability to travel daily / - 50% annually open to a variety of schedules and accessible as the point of escalation Excellent customer service time management problem-solving and troubleshooting skills Ability to build and maintain positive relationships with internal and external customers Ability to give feedback; positive and negative when needed Strong desire to grow and develop team members Ability to complete work indoors outdoors in tight spaces and elevated by bending reaching twisting climbing and working while standing up to 70% of the time Ability to safely navigate various terrains managing equipment and tools A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised an accommodation may be available based on previous ladder experience in a similar role Must provide a valid government-issued photo ID for verification; a drivers license is required if the role involves driving Passing of all pre-employment requirements (MVR Background Check Drug Screen)
Full-time
Description
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions from construction to drops to fulfillment. TAKs ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams distributors and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Field Supervisor to join our installation / fulfillment team in the Austin TX this role you will oversee the daily installation / fulfillment operations ensuring all tasks assigned are completed in a timely manner and meeting organizational quality standards.
Why TAK
- Full Time
- Paid Weekly
- Compensation : $60K - $70K annually DOE
- Full Benefits Package (Medical Dental & Vision)
- Paid Time Off
- 401(k) with Company Match!
- 25K Company Paid Life Insurance
- Independent Work & Team Collaboration
- Career Development & Advancement Opportunities!
The Role
Requirements
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting
Salary Description
$60K - $70K annually DOE
Required Experience :
Manager
Key Skills
Vendor Management,Employee Evaluation,Construction Experience,Ecological Restoration,Industrial Cleaning,Military Experience,Security,Telecommunication,Financial Report Interpretation,Leadership Experience,Supervising Experience,Cabinet Installation
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 60 - 70
serp_jobs.job_alerts.create_a_job
Fulfillment Supervisor • Austin, Texas, USA
Job_description.internal_linking.related_jobs
Join a team of passionate and caring clinicians who make a difference in people's lives.Our nursing group focuses on compassion and meeting the needs of our clients in a variety of settings such as...serp_jobs.internal_linking.show_more
Associate Vice President of Field Service Delivery.Internationally recognized provider of ATM services.Privately Held, Private Equity-backed.
The Company is seeking an Associate Vice President of Fi...serp_jobs.internal_linking.show_more Vice President of Customer Growth & Retention.Leading provider of data, technology & marketing services.Information Technology and Services.
Information Technology & Services.The Company...serp_jobs.internal_linking.show_more Advisory Board, Fiber Infrastructure.Prominent provider of energy management & automation solutions.The Company is seeking an Advisory Board member with expertise in Fiber Infrastructure.The su...serp_jobs.internal_linking.show_more Vice President of Technical Operations.Innovative provider of phone-free solutions.The Company is seeking a Vice President of Technical Operations to play a pivotal role in the strategic leadership...serp_jobs.internal_linking.show_more Industry-leading construction information provider.The Company is in search of a VP, Demand Generation to take the lead in developing and implementing a comprehensive demand generation strategy.Thi...serp_jobs.internal_linking.show_more 
TAK Broadband is a leading end-to-end U.It builds more than just networks; it connects communities to new valuable digital opportunities.
TAK offers comprehensive service solutions, from constructio...serp_jobs.internal_linking.show_more Dynamic recruiting & staffing firm specializing in nearshore talent for B2B tech companies.The Company is in search of a strategic and hands-on Head of Demand Generation to spearhead its market...serp_jobs.internal_linking.show_more Head of People Operations & Total Rewards.Leading provider of internet & consumer data protection solutions.The Company is seeking a Head of People Ops and Total Rewards to lead the scaling...serp_jobs.internal_linking.show_more 
TAK Broadband is a leading end-to-end U.It builds more than just networks; it connects communities to new valuable digital opportunities.
TAK offers comprehensive service solutions from construction...serp_jobs.internal_linking.show_more Top provider of technology, data & insight solutions for auto claims & repair management.Information Technology & Services.
The Company is in search of a Vice President for APD Sales, a ...serp_jobs.internal_linking.show_more Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care to help our cl...serp_jobs.internal_linking.show_more Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care and to help ou...serp_jobs.internal_linking.show_more Top provider of technology, data & insight solutions for auto claims & repair management.Information Technology & Services.
The Company is in search of a Vice President for Fraud Sales, ...serp_jobs.internal_linking.show_more Internationally acclaimed digital banking platform.The Company is seeking a Head of KYC Operations to lead the strategic evolution of customer due diligence and enhanced due diligence functions acr...serp_jobs.internal_linking.show_more 
As a Lead Tech, you will play a crucial role in overseeing various operational aspects and leading a team of technicians to ensure the smooth delivery of services.
Your expertise, attention to detai...serp_jobs.internal_linking.show_more Vice President of Hyperscale Sales.Globally-recognized ICT services provider.Information Technology and Services.The Company is seeking a Vice President for Hyperscale Sales in the United States.Th...serp_jobs.internal_linking.show_more Senior Vice President of Field Sales.Fast-growing company in the functional beverage industry.The Company is seeking an SVP of Field Sales & Distribution to lead the achievement of annual sales...serp_jobs.internal_linking.show_more
RN Supervisor
BrightSpring Health Services • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Associate Vice President of Field Service Delivery
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Vice President of Customer Growth & Retention
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Advisory Board, Fiber Infrastructure
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Vice President of Technical Operations
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
VP, Demand Generation
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Field Supervisor, Telecom Fulfillment
Austin Staffing • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Demand Generation
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Head of People Operations & Total Rewards
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Supervisor, Telecom Fulfillment
TAK Broadband • Austin, Texas, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of APD Sales
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Area Supervisor
BrightSpring Health Services • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Site Supervisor
BrightSpring Health Services • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Vice President of Fraud Sales
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Head of KYC Operations
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Pool Lead Tech
Poolie • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Hyperscale Sales
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Vice President of Field Sales
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted