Data Center Technician

Title : Desktop Support Technician

Location - Fort Lauderdale FL

Basic Qualifications

Proven troubleshooting experience across Windows, macOS, networking, virtualization, security, AV systems, and hardware asset management.

Strong problem-solving, analytical, and communication skills.

Good understanding of major operating systems, Active Directory, and networking concepts.

Knowledge of OS imaging technologies.

Basic understanding of telephony components.

Hands-on experience troubleshooting hardware and software.

Proficiency with Microsoft Office, Google Workspace, and Zoom.

Ability to prioritize and handle multiple tasks in a fast-paced environment.

Experience using ticketing / incident management tools.

Ability to explain technical concepts to both technical and non-technical users.

Strong customer service orientation.

Ability to manage and close tasks within defined SLAs.

Microsoft certifications and experience with Citrix products are a plus.

Hands-on experience with AV and collaboration platforms.

Requirements

Graduation in Computer Science, IT, or an equivalent field.

Minimum 3 years of experience in a help desk or technical support environment.

At least 2 years of experience in deskside / field support.

Thanks and Regards

Muskan Mahna

muskan@noblesoft.com