Job Title : Program Coordinator
Position Category :
Full-time, Non-exempt, 40 hours / week, some nights, and weekends
Salary : 36,000 - $42,000
Pay Period :
Twice per month – 15th and 30th
Medical Reimbursement :
65% of the HMO-level plan is provided by the organization
Position Details : EATSF is seeking an energetic and organized Program Coordinator with a working knowledge of horses and experience in the scheduling, management, and development of volunteers. This position is scheduled from Tuesday to Saturday.
Scope of Work : The individual will lead the scheduling, training, and oversight of volunteers. The individual will work in collaboration with the EATSF team to ensure that the volunteer team is effective in the delivery of services. A small portion of this position will be responsible, after attaining the appropriate certifications, for providing equine-assisted services according to PATH standards and EATSF guidelines, with the utmost attention given to safety. This position can be physically demanding and requires the ability to mount and dismount participants weighing up to 190 pounds, traverse over uneven footing, and work outdoors in all weather.
Reports to : Program Operations Director (POD)
Organizational Relationships :
- Interacts with the entire staff of EATSF at weekly team meetings and frequent informal interactions.
- Maintains a highly visible presence at community events to promote volunteer opportunities and the organizational mission.
Program Coordinator Job Responsibilities :
VOLUNTEER MANAGEMENT AND TRAINING :
Lead and manage volunteers, which includes but is not limited to :Direct oversight of the barn, program, and facilities by volunteers. Delegate training for office and / or special event volunteers.
Development of facilities projects in partnership with the Barn Manager and EATSF Team.Actively train and / or delegate training for prospective and existing volunteers on proper horsemanship, horse care, and facility needs, such as :Sidewalking
GroomingTack and Tack maintenanceTaking the LeadSensory Trail maintenanceLead orientation for new and interested volunteers on a monthly and as-needed basis.Manage Days of Service opportunities for corporations or other external partners.Select and develop Team Captain volunteers for each lesson shift.Evaluate all aspects of the volunteer training programs to ensure effectiveness and implement changes as appropriate.Schedule potential continuing education for volunteers, such as CPR / First Aid on a quarterly basis.VOLUNTEER RECRUITMENT AND RECOGNITION :
Maintain an active presence within the local community or social media groups.Provide ongoing support and guidance to volunteers.Actively resolve grievances and promote cooperation.Execute two annual Volunteer Appreciation and recognition opportunities for volunteers.Develop and maintain relationships with other volunteer organizations in the area.Communicate with program team members on volunteer challenges, changes, and success stories.VOLUNTEER ADMINISTRATION AND RECORD KEEPING :
Manage the “Daily Schedule” and provide weekly communication to appropriate parties.Delegate “Daily Schedule” needs, volunteer communication, and other scheduling needs to Office Administrator.Delegate the maintenance of accurate records to the Office Administrator.Provide timely statistical and activity reports on volunteer participation.Schedule / delegate the scheduling of volunteer supervisors to assist with training and volunteer training supervision as needed.Provide individual service records to volunteers, as needed.Author written communications such as recommendation letters, instructions, and other media to volunteers, as needed.Lead in the development of the volunteer program budget.All other duties as assigned.PROGRAM AND PARTICIPANT SERVICES :
Deliver safe and effective equine-assisted services, meeting the needs of program participants.Ensure compliance with PATH International standards and EATSF Standard Operating Procedures, including but not limited to creating lesson plans, completing progress notes, reporting on metrics, and other related records for the program.FUNDRAISING :
Assist with the planning and execution of Special Events as a member of the EATSF team.QUALIFICATIONS :
Current PATH Certified Therapeutic Riding Instructor Certification or Equine Specialist in Mental Health and Learning preferred.BA in Communications, Public Relations, Human Resources, or a similar field preferred.2 or more years’ experience in volunteer coordination or a similar field preferred.Demonstrated ability to conduct oneself in a calm and professional manner when dealing with the public and / or with difficult situations.Detail-oriented and highly organized.Flexible and able to adapt to change.Ability to work collaboratively in a team environment.Excellent written and oral communication skills.Experience in resource leadership, training, and development.Proficient in MS Office and database management required.Bilingual (Spanish, ASL, etc.) a plus.