Inbound Teleservice Representatives

Physicians MutualOmaha, NE

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New Class starts - September 8, 2025

18.71 / hr - 40 hours / week Monday - Friday

500 Hiring Bonus

for eligible employees after 90 days of employment

Daytime Hours (No nights or weekends)

Location :

Training will take place at : 2600 Dodge Street, Omaha

Work location(s) will be at : 2600 Dodge Street - Omaha, 601 Galvin Road - Bellevue

Are you someone that enjoys problem solving and creating positive customer experiences? We have an amazing opportunity at Physicians Mutual!

Physicians Mutual currently has professional, full-time opportunities available in our Customer Service area. Inbound Teleservice Representatives receive calls from Policyowners and answer questions regarding new business, coverage available, claim status and policy changes.

Job Qualifications :

High school diploma or its equivalent is required.

Direct customer service experience preferred.

Microsoft Windows and Microsoft Office skills.

Demonstrated excellent communication skills.

Motivated to learn and understand insurance related procedures, terminology and products.

Ability to probe, assess customer needs and appropriately resolve issues.

Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.

Must demonstrate reliable and dependable behavior such as the ability to follow a scheduled shift with little to no attendance concerns.

Physicians Mutual offers the following :

Excellent compensation with bonus potential

A fast-paced work environment with formal training

College Assistance Program & UNO Tuition Currency

Free on-site parking, cafeteria, and fitness center

Employee training programs

Paid vacations and holidays

On-site insurance education

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Inbound Representative • Omaha, NE