Store Parts Professional

NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time

The Role :

A Parts Professional provides prompt and courteous service to all customers over the telephone in the store or in the dealers shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy efficiency and courtesy. Assists and advises customers on how to best meet their needs often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products performance standards warranties sales programs and operating policies. Serves as a resource for advice to other store personnel

A Day in the life :

• Implements appropriate sales practices such as greeting customers demonstrating product knowledge and ability to quickly understand customers needs
• Maintains customer satisfaction by serving all customers securing right part and resolving customer issues
• Demonstrates professional attitude conduct and appearance
• Maintains POS computer abilities by learning and applying how to use catalog and system practicing asset security / loss prevention controls and understanding stores pricing methods
• Provides sales support functions by processing salespersons stock orders reporting overages / shortages / damaged merchandise and ensuring the good appearance of store and displays
• Participates in training as needed and required
• Perform all other associated tasks as assigned by management

What youll need :

And if you have this even better :

Why NAPA may just be the right place for you :

This position offers an hourly pay of $22.25. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions the starting rate will be determined based on individual skills experience and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits :

Health Insurance : Comprehensive medical dental and vision plans.

Retirement Plan : 401(k) with company match.

Paid Time Off : Vacation personal days holidays sick days and paternal leave

Additional Perks : Employee stock purchase plan tuition reimbursement professional development opportunities and wellness programs.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Required Experience :

Unclear Seniority

Key Skills

Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1