Staff Product Manager - Billing, Payments, and Subscriptions

Job Description

Work Arrangement : This role is categorized as hybrid and based in Mountain View, CA. This means the successful candidate is expected to report to the Mountain View office three times per week at minimum.

The Role : The General Motors Commercial Software Team is responsible for delivering digital experiences that enable business fleet, vehicle rental, and government customers to operate their vehicles more safely and effectively. We create digital touchpoints that increase customer loyalty and offer safety, security, and fleet management applications, as well as insights, APIs, and data services to maximize the value of GM vehicles.

We're seeking a seasoned Staff Product Manager to lead the development of GM's Commercial Software platform, with a focus on enabling scalable e-commerce capabilities including billing, payments, subscriptions, and marketplace experiences. This role is critical in designing and growing a robust monetization ecosystem that supports complex pricing models, recurring billing, and seamless digital experiences for our fleet customers.

The ideal candidate will bring at least seven years of product management experience, including demonstrated experience building and scaling e-commerce platforms. A solid understanding of the subscription lifecycle, billing systems, and payment processing is highly valued, as is the ability to work across highly cross-functional teams including engineering, design, and operations. While the emphasis is on commerce and monetization, this is a strategic and cross-functional role that requires ownership of diverse product initiatives contributing to broader platform and customer experience goals.

What You'll Do

• End-to-End Product Management : Drive the full product lifecyclefrom discovery and requirements to development, testing, launch, and continuous improvementwith a focus on measurable outcomes.
• E-Commerce and Monetization Infrastructure : Lead the development and evolution of e-commerce capabilities, including pricing engines, payment workflows, checkout experiences, and subscription management tools.
• Stakeholder Alignment : Work closely with design, engineering, business stakeholders, and senior leadership to ensure alignment on priorities, timelines, and goals.
• Execution Excellence : Write clear and concise product requirements, lead sprint planning, support execution through agile ceremonies, and actively remove blockers.
• Customer & Market Insight : Leverage data, customer feedback, and market research to identify opportunities, prioritize roadmaps, and validate decisions.
• Communication & Influence : Regularly communicate product vision, roadmaps, and performance updates to senior leadership and cross-functional partners.
• Team Collaboration : Foster a collaborative environment across multiple teams and disciplines, providing mentorship to junior PMs and helping drive a product-first culture.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

What Will Give You a Competitive Edge (Preferred Qualifications)

Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle : Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note : program participants are required to purchase / lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and / or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

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