Maintenance Multi Trader

Choosing to work at Stef & Philips is about more than just having a job. All members of our team share the same goal : to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion and opportunity for all.

Our journey so far

Since first opening our doors in 2006, Stef & Philips has evolved from a traditional estate agency into a leading provider of UK wide social housing and services funded through private investment. We work closely with local authorities, housing associations, charitable organisations, and investors to provide high quality accommodation and support schemes to those who really need it. Today we have c.4000 units under management housing more than 9,500 tenants and service over 200 investors and 60+ local authorities.

We work with private and corporate investors who want their funds to have a positive social impact and handle every step of the journey from sourcing the right properties, to remodelling and refurbishing them to our high standards and then fully managing and maintaining them throughout their lease term. We pride ourselves that the local authorities, charities and housing associations who place singles, couples and families into our accommodation can rely on consistent quality, care and support. Our accommodation includes HMO’s, flats and houses and our care reaches beyond bricks and mortar, to include specialised accommodation and services for mothers and babies, tenants with disabilities, and young adults living on their own for the first time.

Where you come in

The Role

As a maintenance multi-trader, you'll visit our properties across your region (e.g. SE London) to carry out remedial and planned maintenance and to ensure that we're always providing decent quality accommodation for our tenants. You'll be part of a team of other field based maintenance multi-traders, and office based co-ordinators to ensure that repairs are carried out promptly and effectively.

What will you be doing?

Attending properties to carry out proactive and reactive maintenance repairs, with work scheduled for you by your office-based coordinator

Completing jobs in accordance with service level agreements

Registering job progress reports and completing job reports

Accurate collation of data for each job (photos / videos)

Ensure planned maintenance and breakdown activities are monitored and any delays logged and escalated to the maintenance service team

Ensure material and supply stock levels are maintained at all times within your vehicle

Ensure that the highest levels of customer service are fully implemented to achieve customer satisfaction

Updating information on PDA system

It's essential that you have :

Able to work either 10 : 30am to 6 : 30pm or 12 : 30pm to 8 : 30pm

Substantial experience in multi-skilled trade repairs and maintenance, including plumbing, carpentry, and plastering

Full clean driver’s license

DBS / Police checked

Ability to prioritise workload and work effectively in a high-pressure environment

Your own tools to carry out basic plumbing, carpentry and plastering work

Close attention to detail

Good administrative skills

Ability to work on your own initiative without close supervision and as part of a team

It's an advantage if you :

Have previous experience working in temporary and emergency accommodation

Have experience working with vulnerable individuals and managing HMO properties

What's in it for you?

Starting salary of £40,000 - £45,000 per annum depending on experience

23 days leave, plus bank holidays

Additional holiday days for long service – up to 28 days

Celebration of tenure

3 years £500

5 years £1000

10 years £5000

Private health insurance with Vitality

Birthday off

One well-being day off per year

Maternity / Paternity Pay

Pension scheme increase – after 2 years

Professional Emergency First Aid at work training

500 referral scheme for staff who refer a new employee, paid upon passing probation

Company payday lunch

Diversity & Inclusion

S&P is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

We’d be delighted if you tick off all our boxes but we also believe it’s just as important we tick all of yours. If you think you have most of what we’re looking for but not every single thing, go ahead and hit Apply We’d still love to hear from you!