Senior Training & Instructional Design Specialist-

Job Description

Job Description

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. AT NGFCU, we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Summary of Primary Functions

Under limited supervision, will be responsible for achieving the strategic goals and initiatives of the Training department. Under the direction of the Director, Talent Development, plans, implements, and administers the Credit Union’s employee education, orientation, and training programs to ensure the ongoing development of employees. Conducts research to assess the Credit Union’s training and development needs. Designs and develops material for training and development programs, utilizing multiple training modalities. Administers programs by personally conducting training activities, authoring eLearning via Articulate Storyline, and leading others in the department to successful training delivery. Takes full ownership over assigned projects to the department, and partners with Department Leaders to support their efforts in completing their assigned projects. Responsible for the ongoing development and facilitation of training programs for new and current employees and other ongoing projects that may be identified and assigned. Supports compliance, auditing, and performance reporting functions of the department. Acts as a subject matter expert to provide real-time support to other Credit Union departments and functions as needed. Travel may be required, up to 20% of the time.

Skills and Abilities

• Bachelor’s Degree required, or High School Diploma and equivalent work experience within Learning and Development may be considered.
• Instructional Design or e-Learning Development Certification, Technical Writing, Web Design, and Development, or the equivalent combination of education, training, and 5+ years of work experience is highly desired.
• Minimum of 7 years of financial institution experience, with 1 of which being in a lead-level (or equivalent) position or higher preferred.
• Change Management and / or Project Management certification is highly desired.
• Demonstrated success in developing, conducting, and assessing training programs, virtual, eLearning, and instructor-led.
• Excellent knowledge of Adult Learning Theories such as A.D.D.I.E and Instructional Design models.
• Creates standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), manuals, handbooks, forms, tools, learning activities, handouts, evaluation forms, visual aids, and reinforcement tools and self-paced course materials, multi-media e-learning courses, and training programs that support end-user programs.
• Knowledge of financial functions, including Teller, MSR functions, new accounts, member service, loan products, and credit union systems and programs. DNA Knowledge is a plus.
• Solid knowledge of course development software (Articulate preferred) and Learning Management Systems.
• Working knowledge and expert level of competency in using Microsoft Office Suite programs. This includes creating, modifying, and formatting the following :

documents conforming to standard business formatting and etiquette.

Duties and Responsibilities

NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.

Compensation and Job Title is commensurate with experience and may fall under the following pay ranges :

Senior Training & Instructional Design Specialist- $85,983 to $128,974 Annually

Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Monday through Friday 8 : 00 am to 5 : 00 pm