Technician

Benefits :

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Paid Parental Leave
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose :

The role of a site-specific technician at Uptown Alley is pivotal in ensuring the smooth operation and maintenance of various technical systems and equipment within the facility

Key Responsibilities :

Strategic and Financial Management

Collaborate with management to develop budgets for technical maintenance and repairs, as well as capital

expenditures for equipment upgrades or replacements.

Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget

constraints.

Operational Management

Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and

longevity. This includes conducting inspections, lubricating moving parts, replacing worn components, and

cleaning equipment as necessary.

Provide technical support and assistance to other staff members, including operators, supervisors, and

managers. Site-specific technicians may offer guidance on equipment operation, troubleshooting

techniques, and safety procedures.

Coordinate with equipment vendors, suppliers, and service providers to obtain spare parts, components, and

technical support as needed. Site-specific technicians may communicate with external vendors to order

supplies, schedule repairs, or request specialized services.

Maintain accurate records of equipment maintenance, repairs, inspections, and inventory. Site-specific

technicians document maintenance activities, equipment specifications, safety procedures, and other

relevant information to ensure compliance and facilitate knowledge sharing

Conduct regular safety inspections of technical equipment and installations to identify potential hazards or

safety risks. Site-specific technicians must ensure that all equipment meets safety standards and regulatory

requirements.

Staff Management

Provide training and guidance to technical staff members to ensure that they have the necessary skills and

knowledge to operate and maintain equipment safely and effectively.

Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best

practices.

Customer Service

Ensure guest satisfaction by addressing and resolving technical issues promptly.

Assist in developing and implementing safety protocols, procedures, and training programs for staff, and guest.

Education & Qualifications :

Highschool or GED equivalent.

Must be 21 years old.

Must be able to work up to fifty hours per week.

Able to lift up to 50 lbs., Able to stand for long periods of time.

Desirable - AA or BA in business management or relevant discipline.

Experience :

Minimum 3-7 years' experience with an FEC or restaurant in a managerial or leadership position.

Experience in a high-volume environment.

Desirable - Previous experience in a senior management role at an FEC or restaurant

Skills & Competencies :

Problem solving skills

clear and effective communication

Ability to organize tasks

critical thinking skills

Personal Qualities :

Self-motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.

Languages :

English

Desirable - Spanish

Department : Operations

Location : On-Site

Travel Required : Occasionally

Type : Full-Time

Working Pattern : Monday-Friday, Weekends, Nights, Holidays

Reports To : Technical Manager / General Manager

Collaborates With : Management  Payroll, Administrative Support Teams

Supports & Engages With : Manager Assistants, FOH, BOH, Guests