Visual Merchandising Team Manager - Sun Devil Marketplace Job at Follett Higher

Join to apply for the Visual Merchandising Team Manager - Sun Devil Marketplace role at Follett Higher Education

3 days ago Be among the first 25 applicants

Join to apply for the Visual Merchandising Team Manager - Sun Devil Marketplace role at Follett Higher Education

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its

many campus locations.

Follett serves over half of the students in the United States and works with 80,000 schools as a leading

provider of education technology, services, and print and digital content. We're higher education's

largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local

campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more

than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and

education.

Pay rate-$20.00 - $22.00 per hour

Position Overview

Manages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge of current products, familiarity with offerings, and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives, drive profitable sales, and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedures. Partners with various support partners, including Store Operations, RCMS, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies.

Responsibilities

• Supervises the employees of the department, including assigning and evaluating work as well as interviewing, hiring, and training new employees.
• Supervises the Home Office-regulated Return-to-Vendor (RTV) receiving and scanning processes.
• Assists customers in finding products.
• Manages the special order functions and notifies customers.
• Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
• Builds key partnerships with other store staff and campus organizations for promotional and special events and assists with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.).
• Conducts store walkthroughs daily to ensure proper stock levels, inventory placement, and customer service levels.
• Manages the in-store merchandise display from the stockroom to the sales floor, serving as the liaison between the Store and the Planner.
• Creates and maintains displays in compliance with company standards.
• Executes Home Office-initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices.
• Partners with the Store Manager to execute promotions and sales and ensures proper inventory levels based on sales and trends.
• May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on the store website.
• Responds to student, faculty, staff, alumni, and other customer questions and issues resolving escalated issues as necessary.
• May manage the store in the store manager's absence or occasionally supervise other departments.
• May open or close the store.
• Performs other related duties as assigned.

Follett Higher Education is a drug-free workplace environment.

Requirements

Full time benefits :

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales, General Business, and Education

Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at Follett Higher Education by 2x

Get notified about new Visual Merchandiser jobs in Tempe, AZ .

Scottsdale, AZ $61,780.00-$82,490.00 1 week ago

Retail Assistant Store Manager, Visual Merchandising, Fabletics (Chandler Fashion Center - Chandler, AZ)

Assistant Store Manager- Sales & Service- Full Time, Biltmore- Pottery Barn

Executive Team Leader General Merchandise & Food Sales (Assistant Store Manager- General Merchandise and Grocery)- Phoenix, AZ

Phoenix, AZ $57,000.00-$64,000.00 2 weeks ago

Sales Floor Assistant - Tempe Marketplace

Credit Union Call Center - Sales Assistant Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr