Caesars Spa Therapist
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
OUR MISSION : "Create the Extraordinary"
OUR VISION : "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
OUR VALUES : "Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY :
To provide each guest with excellent customer service, massages, and body treatments.
HOW YOU WILL CREATE THE EXTRAORDINARY :
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
- Initiate and engage in conversations in a professional and friendly manner.
- Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
- Provide consistent professional treatments as directed in training classes and accepted certification practices
- Properly care for equipment and product used
- Communicate and describe in an articulate manner the spa offerings
- Compare and contrast the different services on the menu
- Recommend and up-sell services at the spa facility on property
- Handle guest questions and concerns with professionalism and courtesy
- Respond to guest requests immediately, accurately, and appropriately
- Understand the importance of and committed to continuing education
- Works unsupervised for extended period
- Uphold all protocols for set-up and cleanliness of treatment rooms.
- Follow all guidelines established by the governing state board.
- Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude
- Maintain a clean, safe, stocked, and well-organized work area. Including extensive in-between client cleaning procedures.
- Maintains well-maintained spa appearance, cleanliness and ability to work the entire shift in a mask as directed.
- Comfortable around guests who may be in a state of undress
- Perform other tasks assigned by the Manager or Assistant Manager.
- Ability to troubleshoot and problem solve problems in fast paced environment
- Regular attendance is essential to the successful performance of the position
- Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility
- Must comply with rules and regulations for the safe and effective operation of the facility
- Always maintains a friendly pleasant and professional demeanor and appearance
- Ability to provide services and skills across any citywide property location.
WHAT YOU WILL NEED :
Must be 21 years of age or olderTwo years' massage therapy experience at a resort or high-level country club preferred.Proper training and certificates for service provided. (Must be able to produce certifications upon hire.)Highschool diplomaExperience in administering treatments to male and female guests in a professional manner.Understand and follow Blood Born Pathogen proceduresExcellent, reading writing and oral proficiency in the English languageADDITIONAL REQUIREMENTS :
Must be able to stand up to 9 hours per day Length of time of these tasks may varyAble to lift 15lbs occasionallyAble to work entire shift in a MaskRequires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.