Parking and Ground Transportation Supervisor

Parking & Ground Transportation Department Manager

To provide excellent customer service in all areas of the Parking & Ground Transportation Department. This position is responsible for ensuring smooth and efficient operations, delegation of department staff, and adherence to safety and regulatory standards.

Major responsibilities include : ensuring proper parking, security, cash control and customer service procedures are followed; monitoring parking operations; answering customers' questions and concerns; promoting a high-quality productive work environment; reconciling revenue; preparing daily reports and logs; reporting losses; performing preventative maintenance; monitoring maintenance of parking facilities; supervising snow removal operations; filling in for front line positions; researching and developing department strategies; and performing other duties as assigned.

Qualifications include : a minimum of a high school diploma with preference for an associate degree; three years customer service-related experience; one year supervisory experience; mechanical, inventory control, and / or procurement experience beneficial; parking professional certification; valid state driver license; strong organizational skills; excellent customer service; ability to operate required equipment; and ability to perform a wide variety of duties with accuracy.