Behavioral Health Specialist

Job Description

Job Description

About Natalis :

Natalis Counseling and Psychology Services is an experienced team of professionals offering a wide range of counseling services with expertise in anxiety, depression, relationships, child development, sexuality and more! Natalis has two outpatient clinics located in St. Paul and Woodbury. In addition, Natalis provides mental health services to pediatric medical clinics, schools and hospitals in the greater Twin Cities area. It is our mission at Natalis to make a difference through healing, empowering, and transforming together! We are growing our team filled with knowledgeable professionals so that we can help a larger population of our community!

Natalis is committed to a diverse and inclusive place to work. Natalis Counseling & Psychology Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, and genetic information (including family medical history), creed, political beliefs, service in the military, status with regard to public assistance or any other characteristic protected by federal, state or local law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Job Summary :

The Behavioral Health Specialist role at Natalis is a critical role in providing the best experience possible for our clients and supporting our practitioners.  Many times, the Behavioral Health Specialist is the first person to be in contact with our clients and it is vital for someone in this role to have the ability to clearly communicate and establish trust with our clients. Someone in the Behavioral Health Specialist role at Natalis must also have a strong attention to details and must maintain confidentiality for our clients. We are looking for someone who is able to provide support at either clinic location.

Job Duties and Responsibilities :

• Answer telephone calls and assist the caller with their needs.
• Greet clients as they arrive for scheduled appointments.
• Collect co-payments.
• Register clients for initial and follow-up appointments.
• Update client information when necessary.
• Safeguarding patient records and ensuring that everyone complies with the HIPAA standards.
• Provide clerical support to practitioners and other administrative staff.
• Perform other various administrative and client service duties as requested.

Required Skills and Abilities :

Education and Experience

Physical Requirements :

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