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Entry level Desktop Support Technician

Entry level Desktop Support Technician

Pop-Up TalentSan Jose, CA, United States
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Desktop Support Technician

San Jose, CA 95113 – Onsite

SUMMARY :

  • A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work

DUTIES AND RESPONSIBILITIES :

Provide hardware and software support – In an efficient and professional manner, assist users issues Special Projects – Various tasks and other non-technical responsibilities will be required, such as the following :

  • Provide Technical training to users through video conferencing or in person
  • Create Technical documentation
  • Verify and test new software and / or Processes
  • Assist with placing technical signage around the office when needed
  • Possible travel to other locations

    • QUALIFICATIONS :

  • Experience in a corporate help desk and / or desktop support environment is preferred
  • Consider themselves as “tech-savvy” and willing to learn new ideas
  • Excellent customer service skills to work effectively with clients
  • Understanding the Windows 10 Operating System
  • Understanding of Mac OS is a plus
  • Ability to work well with other people in a team-oriented environment
  • Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision
  • Must be able to follow through procedures and protocols as outlined by senior management

    • We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

    req25-00061

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    Desktop Support Technician • San Jose, CA, United States