Medical Front Office Specialist

Job Title : Medical Front Office Specialist

Location : Houston, TX - 77094

Assignment Type : Contract-to-Hire (open to candidates on a 2-week notice)

Industry : Healthcare / Outpatient Clinic

Pay : $20–$21 per hour (based on experience)

Benefits :  This position is eligible for medical, dental, vision, and 401(k)

About Our Client :

Addison Group has partnered with a well-established healthcare organization seeking an experienced Front Office Specialist to support a busy outpatient clinic. This position offers a collaborative, patient-focused work environment and the opportunity to grow within a long-standing medical practice.

Job Description :

The Front Office Specialist will serve as the first point of contact for patients, managing check-in and check-out processes, scheduling appointments, verifying insurance information, and providing exceptional customer service. This is a hands-on role within a high-volume clinical setting that values teamwork, professionalism, and strong attention to detail.

Key Responsibilities :

• Greet and check in patients, verify demographic and insurance information, and collect co-pays or balances due.
• Manage appointment scheduling, cancellations, and rescheduling for multiple providers.
• Process patient check-out, ensuring follow-up appointments and documentation are completed accurately.
• Answer incoming calls, respond to patient inquiries, and direct calls appropriately.
• Assist with insurance verification and coordinate with billing staff as needed.
• Maintain confidentiality and compliance with HIPAA and clinic procedures.
• Support a fast-paced front desk that handles 85–120 patients per day.

Qualifications :

Additional Details :

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