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Head of Ops & Finance
Head of Ops & FinanceBurnt Island Ventures • San Francisco, CA, United States
Head of Ops & Finance

Head of Ops & Finance

Burnt Island Ventures • San Francisco, CA, United States
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Reporting Structure : This role reports to the CEO.

Company Description

CivilGrid is a venture-backed SaaS construction tech company building the "Google Maps for the Underground." Come help us disrupt a $4.7T US industry segment that desperately needs innovation. This opportunity has tremendous upside as it scales.

CivilGrid aggregates public and proprietary utility, geotechnical, environmental, and jurisdictional data. The consolidated information is sold via our collaborative SaaS mapping platform to engineers and developers who need it to make early-stage decisions on real estate and infrastructure projects. Real time data access reduces labor and project delays, accelerates decision making and reduces project risk. Collaborative features ensure faster information flow and decisioning inside and outside the organization and better project insight retention over time.

Responsibilities

As our Head of Operations & Finance , you will be the finance-first operator responsible for bringing rigor, clarity, and accountability to how we plan, spend, and scale. You’ll own budgeting, forecasting, board reporting, and investor communications, while also building the internal systems and processes that allow the company to execute efficiently. In addition, you’ll oversee people operations and light legal matters, managing compliance, HR processes, and contracts. You’ll partner closely with the CEO and leadership team to translate strategic goals into operational reality, manage external finance / tax / legal relationships, and ensure we have the tools, dashboards, and processes in place to monitor success.

Finance & Investor Relations

  • Own company financials : budgeting, forecasting, variance analysis, and financial reporting.
  • Manage external bookkeeping and tax firms; ensure accuracy and compliance.
  • Lead board-level and investor communications, producing clear and insightful reports.
  • Build forward-looking financial models to guide hiring, capital planning, and growth.
  • Manage cash flow, forecasting, and SaaS-specific revenue recognition (ASC 606).

Operations & Strategic Planning

  • Partner with leadership to set annual and quarterly goals, run QBRs, and build accountability frameworks.
  • Translate vision into achievable operating plans, adjusting quarterly as needed.
  • Develop and implement internal dashboards to track KPIs, usage metrics, and progress against goals.
  • Evaluate and implement tools / systems for financial and operational tracking (QuickBooks and beyond).
  • Oversee vendor payments, invoicing, reconciliations, and revenue operations.
  • HR & People Operations

  • Manage employee onboarding and offboarding processes.
  • Oversee payroll, benefits, and compliance in partnership with external HR / payroll vendors.
  • Support performance management processes and help drive company culture.
  • Partner with leadership on workforce planning, hiring strategy, and organizational design.
  • Legal & Compliance

  • Manage light legal work, including vendor / customer contracts, NDAs, and partnership agreements.
  • Coordinate with external legal counsel on corporate, employment, and compliance matters.
  • Ensure company policies and processes meet compliance standards.
  • Cross-Functional Leadership

  • Act as a strategic thought partner to the CEO and other leadership team members on business decisions.
  • Provide insights and recommendations on sales motion, hiring, and scaling strategy.
  • Serve as the connective tissue across teams, ensuring decisions are data-informed and resourced.
  • Foster a culture of operational excellence, financial discipline, and transparency.
  • Is this you?

  • Finance-first operator with 5-10 years of experience across finance, operations, and people leadership.
  • Background in investment banking, consulting, Big 4, VC, or similar with hands-on startup finance / ops experience.
  • Understanding of accounting principles, SaaS revenue recognition, and SaaS metrics (ARR, NRR, CAC, LTV, churn, burn multiple).
  • Track record of building and managing financial models, budgets, and board-ready reporting.
  • Experience setting up and running company-wide goal-setting and accountability processes.
  • Strong systems thinker, with a point of view on tools and dashboards (QuickBooks, BI platforms, etc.).
  • Exposure to HR processes and light legal / compliance work at a startup or scaling company.
  • Comfortable rolling up your sleeves on admin and tactical tasks while thinking strategically.
  • Based in San Francisco (or willing to relocate).
  • Be a founding operator at a fast-growing SaaS company.
  • Partner directly with the CEO and leadership team to shape company strategy.
  • Own the finance & operations foundation that will power the next stage of growth.
  • Work in a mission-driven, collaborative environment that values accountability and forward thinking.
  • Benefits

  • Competitive salary and equity
  • Health insurance
  • Flexible and remote-friendly work environment
  • #J-18808-Ljbffr

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