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General Manager with HME Sales Expertise
General Manager with HME Sales ExpertiseLifeway Mobility Holdings LLC • Detroit, MI, United States
General Manager with HME Sales Expertise

General Manager with HME Sales Expertise

Lifeway Mobility Holdings LLC • Detroit, MI, United States
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Position Title : General Manager with HME Sales Expertise

Location : Detroit, MI, USA

Req. ID : 189

General Manager – Sales Driven Leader to expand into Detroit market!

Launch, manage and grow a local market with your hands-on expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home.

As a Selling General Manager, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs.

Sales & Marketing Expectations :

  • Achieve sales goals for number of appointments, conversation rate and total sales

revenue.

  • Timely completion of estimates and contracts with a clear product solution and scope of work.
  • With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products.

    • Operations Responsibilities :

  • Review each sale and project to confirm quality standards of product, installation and customer satisfaction.
  • Local vendor management – find and develop relationships with local and regional

    • subcontractors / vendors as needed.

  • Point of Escalation – respond to and resolve escalated situations with customers, systems, and processes.
  • Maintain accurate and adequate inventory for all stocked equipment.
  • Manage fleet / vehicle maintenance, repairs and cleanliness.
  • Ensure timely response and completion of all service calls; tracking warranty information,

    • confirming satisfactory completion and billing of all service requests.

    Leadership Responsibilities :

  • Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production).
  • Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations.
  • Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met.
  • Scale and grow your local market.
  • Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies.

    • Required Industry Experience, Skills, and Travel

  • Residential Durable Medical Equipment (DME) or Home Medical Equipment (HME) industry experience required (B2C).
  • Proven experience as a successful Sales producer and manager.
  • Excellent spoken and written communication skills, presentation skills, and project management skills.
  • Strong interpersonal skills and the ability to lead and develop a team.
  • Excellent leadership and decision-making skills.
  • Financial acumen including understanding of a budget.
  • Excellent problem-solving skills.
  • Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
  • Travel up to 10% as needed.

    • Total Rewards :

  • Base salary plus incentive = total compensation of $110,000 - $120,000 annually.
  • Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
  • Paid time off includes paid holidays and three weeks of PTO.
  • Training includes virtual and in-person learning and development, product development training, ongoing support, and the opportunity to grow personally and professionally in an expanding organization.

    • Job Details

    Pay Type : Salary

    Travel Required : Yes

    PIc9e455954169-30134-39198003

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    General Manager Sales • Detroit, MI, United States

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