Job Description :
Customer Service Activities :
- Manage daily front desk operations, including answering and returning calls.
- Schedule patient appointments and obtain prior dental records as needed.
- Create or update patient electronic health records in Axium.
- Confirm patient appointments.
- Process referrals, including scanning, logging, and scheduling.
- Handle post-op documentation, including collecting notes from providers, scanning into patient charts, and submitting to referring offices.
Administrative and Academic Support Activities :
Provide basic technical troubleshooting and submit IT requests for faculty and staff.Notify faculty and staff of outstanding required trainings.Coordinate Lunch and Learn events (vendor donation confirmation, catering orders, room reservations).Manage equipment warranties and repair submissions.Coordinate shadowing and externship opportunities, including submitting required paperwork for approval.Confirm scheduled Courtesy Faculty participation via phone or email.Work with faculty to maintain and update calendars with course lectures.Manage course grading processes (exporting from ExamSoft to Canvas, updating assignments, submitting final grades).Attend Canvas course-building meetings with course directors.Assist with predoctoral course or clinic-related issues as needed.Other duties as assigned.
Expected Salary : $. - $.
Benefits :
The University of Florida offers low-cost plans, a number of Dental plans to fit you and your family’s needs, and Vision. Build your retirement with the FICA Alternative Plan and a host of voluntary add-ons, such as deferred compensation and (b) plans. Optional insurance plans such as life, disability, legal and accident insurance are also available.
UF Employees are also eligible for the , which provides big savings at various businesses and retailers!
Explore UF’s benefit options here :
Required Qualifications :
High school diploma or equivalent and one year of relevant experience or an equivalent combination of education and experience.
Preferred :
Experience working in a healthcare or educational setting; including front desk / reception.Attention to detail.Establishes and maintains effective working relationships with others.Effective oral and written communication.Ability to work independently with minimal supervisionAbility to plan, organize, and perform work assignments in a timely mannerProficient in Microsoft Office Suite and Adobe Acrobat.