Cloud Engineer

A company is looking for a Senior Cloud Engineer who will provide product support and system administration in cloud environments. Key Responsibilities Manage and complete support cases and service requests for customers Monitor and administer PingFederate, PingAccess, and PingDirectory in a devops environment Update processes, documentation, and knowledge base as changes are made or discovered Required Qualifications Advanced Certification or minimum 2 years experience supporting at least 2 of the following : PingFederate, PingDirectory, PingAccess, Identity Manager Experience in data analysis and correlation to diagnose issues Strong understanding of IAM Security best practices Proficient understanding of change management On-call may be a requirement for this position