Customer Service

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract position, you will play a key role in delivering exceptional service by addressing customer inquiries regarding annuities and ensuring a positive experience. This is a great opportunity to grow your skills in a fast-paced, dynamic environment.

Responsibilities :

• Respond to incoming customer calls with professionalism and empathy, ensuring all inquiries are addressed promptly.
• Maintain accurate records of customer interactions and transactions using available systems and tools.
• Resolve issues or concerns by providing appropriate solutions and escalating complex cases when necessary.
• Ensure compliance with company policies and quality standards in all customer interactions.
• Utilize basic computer skills to perform data entry tasks and manage customer information effectively.

Requirements :

If you are looking to grow in your customer service career, PLEASE APPLY TODAY! Please call us at 515.706.4974 or go to our Robert Half website.

TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.

Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans.