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Warranties Administrator

Warranties Administrator

Hyundai CarsonCarson, CA, US
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Job Description

Job Description

At Hyundai Carson , we’re proud to represent one of the most innovative and rapidly growing brands in the automotive industry. We are committed to delivering exceptional service and creating a positive customer experience at every turn. As we continue to grow, we are looking for a highly motivated and detail-oriented Warranties Administrator to join our Hyundai service team.

Position Overview :

The Hyundai Warranties Administrator ensures accurate and timely submission of warranty claims to Hyundai Motor America (HMA) and applicable third-party providers. This role is crucial in maintaining manufacturer compliance, maximizing warranty reimbursement, and supporting our service team in delivering excellence.

Key Responsibilities :

  • Accurately process and submit warranty claims in accordance with Hyundai Motor America (HMA) policies and procedures
  • Audit repair orders for accuracy, proper documentation, and warranty eligibility
  • Monitor open claims and follow up on unpaid or rejected submissions
  • Maintain up-to-date knowledge of Hyundai technical service bulletins, recalls, and warranty coverage changes
  • Liaise with HMA personnel to resolve disputes or inconsistencies
  • Coordinate with technicians, service advisors, and management to ensure clear communication and efficient processing
  • Reconcile warranty credits and prepare reports for management

What We’re Looking For :

  • Attention to Detail : Accuracy in documentation and submission is essential to success in this role
  • Diligent and Hard-Working : You’re thorough, persistent, and committed to getting it right the first time
  • Team-Oriented Under Pressure : You remain calm and collaborative in a fast-paced dealership environment
  • Strong Work Ethic : You take pride in your work and follow through consistently
  • Previous experience with Hyundai warranty systems (WebDCS) or dealership DMS platforms (Dealertrack DMS, CDK, Reynolds & Reynolds, etc.) is highly desirable
  • Strong organizational, communication, and computer skills
  • Prior dealership or manufacturer warranty experience required

    • What We Offer :

  • Competitive pay between $60,000 – $100,000, commensurate with experience
  • Health, dental, and vision insurance
  • Paid time off, holidays, and 401(k) with match
  • Employee discounts on vehicles, parts, and services
  • Professional training and growth opportunities within the Hyundai network
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    Administrator • Carson, CA, US