Underwriting Account Service Associate

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations : San Francisco, CA.

In this role you will be responsible for :

Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.

Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies

Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.

Supports Underwriter with broker / agent / distributor / customer interactions by providing basic customer service skills.

Basic Qualifications :

Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

Knowledge of data collection and analysis

Microsoft Office experience

Preferred Qualifications :

Insurance industry knowledge

Knowledge of processing, rating and policy management systems used in the insurance industry

Strong verbal and written communication skills

Superior skills in relationship building, active listening with customers and coworkers

Customer service experience

Enjoys working with details and providing accurate data in a timely manner

Self-directed to meet deadlines

Multi-tasking skills

5% Travel

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $23.37-$38.22, with short-term incentive bonus eligibility set at 5%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location(s) : San Francisco, CA

Remote Working : Hybrid

Schedule : Full Time Employment Sponsorship Offered :  No

Linkedin Recruiter Tag : #LI-MM1 #LI-HYBRID