Job Description
Job Description
This role is responsible for managing and supervising transport provider operations and contracts, overseeing freight quotations, coordinating on-site pickups, and ensuring efficient direct-to-port or customer deliveries. The position plays a key role in aligning logistics execution with the company’s sales strategy and customer requirements, while fostering strong customer relationships built on trust and reliability. In addition, the role ensures logistics partners deliver accurate and timely order fulfillment across North America, driving both optimal returns for growers and sustainable profit margins for the company. The position also collaborates closely with the Warehouse Coordinator to maintain smooth, end-to-end supply chain operations.
Key Performance Outputs
Supply Chain & Logistics Management
- Lead and coordinate all aspects of “final mile” logistics to ensure seamless, on-time delivery to customers.
- Develop, manage, and optimize freight budgets while controlling costs and monitoring rate fluctuations across the season.
- Serve as the primary liaison with freight vendors—negotiating terms, maintaining strong relationships, and reviewing annual performance.
- Proactively communicate shipment, loading, and delivery updates to internal teams, customers, and stakeholders.
- Monitor and track logistics KPIs (on-time delivery, cost per shipment, vendor performance) to drive continuous improvement.
- Ensure all contracts, freight agreements, and logistics processes comply with company policies, audit standards, and regulatory requirements.
Sales Operations
Assist with customer quotes, pricing, and purchase order updates.Collaborate with sales coordinators and planners to achieve sales and delivery goals.Share actionable insights and maintain strong customer communication.Understand and act according to customer requirements regarding deliveries.Vendor Management
Ensure vendor agreements are properly communicated and followed by all stakeholders.Review invoices / receipts for accuracy and compliance with company standards.Grower Relations
Safeguard grower interests by maximizing returns.Keep growers updated on key market information, including logistics costs and sales performance .Requirements
Minimum Education / Qualification / Experience
Bachelor’s degree in commerce, Logistics, Administration degree or similar.Minimum 3 years of work experience in supply chain / logistics.Functional / Technical Competencies
Proficiency in NetSuite or similar ERP systems.Strong computer literacy, including MS Office Suite (Excel, Word, PowerPoint).Knowledge of routing and tracking software for logistics management.Excellent planning, coordination, and organizational skills.Strong analytical ability to interpret data and optimize processes.Advanced understanding of transportation and supply chain processes.Leadership / Behavioral Competencies
Strong decision-making skills within defined areas of responsibility.Proactive mindset with the ability to anticipate challenges.Effective problem-solving and critical-thinking abilities.Highly detail-oriented with a focus on achieving measurable results.Ability to perform well and remain resilient under pressure.Excellent verbal and written communication skills