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Support Tech | Customer Service

Support Tech | Customer Service

MyStafWichita Falls, TX, US
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Support Tech | Customer Service

Job Summary :

As a Support Tech | Customer Service, you will be responsible for providing technical assistance and excellent customer service to our clients. Your primary duties will include filing, data entry, and addressing customer inquiries and concerns.

Key Responsibilities :

  • Perform data entry tasks to maintain accurate records and information
  • File and organize documents and materials
  • Respond to customer inquiries and provide exceptional customer service
  • Maintain a clean background and adhere to all company policies and procedures

Qualifications :

  • Experience in customer service or a similar role
  • Proficiency in data entry and filing
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced office environment
  • Working Conditions :

    This is a full-time, office-based position. The work environment is typical of a clerical office setting, with occasional physical demands such as lifting and moving files. The schedule is Monday through Friday, 8 : 00 AM to 5 : 00 PM.

    Compensation and Benefits :

    The target pay rate for this position is $13 per hour, with a raise to $14 per hour when hired on. This is a temporary role with the potential to transition to a permanent position. Excellent benefits package offered when you become a permanent employee following probationary period.

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    Customer Service Support • Wichita Falls, TX, US