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Supervisor, Testing Lab
Supervisor, Testing LabCreative Testing Solutions • Memphis, Tennessee, USA
Supervisor, Testing Lab

Supervisor, Testing Lab

Creative Testing Solutions • Memphis, Tennessee, USA
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Job Description Summary

Under limited direction this position is responsible for coordinating the testing of biological specimens and reviewing test results and quality assessment data. This position is also responsible for providing skilled technical oversight in the laboratory. Serves as a resource to departments outside area of primary responsibility. Works with other team members to ensure timely and quality test results.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

  • Hires supervises trains and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.
  • Leads and develops staff and supervises workflow.
  • Supervises survey and proficiency testing and ensures timely completion.
  • Conducts required competency assessments and completes documentation. Takes appropriate corrective action as necessary. Provides routine and non-routine training to staff as required and ensures all training and / or re-training is documented.
  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Supervises and performs routine testing of biological samples. Ensures completion of reagent preparation pre-qualification and quality assurance. Ensures accurate records and documentation maintenance. Ensures donor patient and employee confidentiality. Accountability for timely release of test results.
  • Maintains acceptable attendance and punctuality per the absence policy.
  • Liaises with vendors and clients and provides direct customer service. Communicates with customers vendors and couriers to ensure quality service. Assures quality customer service to all customers.
  • Makes recommendations to revise policies and procedures as appropriate.
  • Ensures and performs preventive maintenance quality assurance and calibrations on equipment. Identifies and repairs more complex equipment malfunctions performs trouble shooting and notifies appropriate personnel if additional service is needed.
  • Ensures and is accountable for maintaining an adequate level of supplies and reagents.
  • Ensures the cleanliness of equipment and work areas. Ensures and is accountable for safety guidelines adherence.
  • Investigates deviations in testing quality control and preventative maintenance. Is responsible for corrective action and escalates to appropriate management as necessary.
  • Supervises and performs evaluations of reagents equipment and new testing methods.
  • Participates on process improvement teams.
  • Performs all other duties at the discretion of management as assigned.

REQUIRED QUALIFICATIONS

  • Education : Bachelors or higher degree in Biology or Chemistry required .
  • Must possess at least 2 years of clinical laboratory experience required To include : 1 year of experience in a progressively responsible role such as lead and / or supervisor and at least 1 year of workflow coordination experience.
  • CLIA requirements for High Complexity Testing required .
  • General Supervisor License from the State of Tennessee is required
  • California testing requirements where required by law or SOP.
  • Appropriate state licensure and / or certificate where applicable required .
  • Must possess High Complexity Testing competencies required by Standard Operating Procedures (SOPs) CLIA and other applicable regulatory and accrediting bodies required .
  • Must possess demonstrated advanced clinical laboratory knowledge and competency so as to provide testing quality control as well as proficient training and guidance to newer staff.
  • Must possess demonstrated proficiency of complex equipment and reagent maintenance for troubleshooting and problem resolution. Advanced proficiency must be demonstrated with all equipment at the assigned location.
  • Must possess demonstrated understanding of and experience with proficiency survey sample testing.
  • Must possess demonstrated equipment calibration and qualification proficiency for all equipment at the assigned location.
  • Must possess advanced clinical laboratory competency expertise that meets regulatory and SOP requirements so as to conduct staff competency assessments and training.
  • PREFERRED QUALIFICATIONS

  • Trainer Certification preferred .
  • MT ASCP (or equivalent) Specialty Certification preferred .
  • SKILLS AND ABILITIES

  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
  • Must be able to maintain confidentiality.
  • Must have analytical statistical personal organization and problem-solving skills.
  • Must have proficient computer skills.
  • Ability to think strategically and independently.
  • Effective oral and written communication skills.
  • Ability to establish priorities and follow through on projects paying close attention to detail with minimal supervision.
  • Able to organize prioritize and execute a variable workload and multiple priorities.
  • PHYSICAL & TRAVEL REQUIREMENTS

  • 5 hours per shift : Sitting Standing Handling. Finger dexterity Pinching
  • 3- 5 hours per shift : Lifting to 40 pounds
  • Up to 3 hours per shift : Walking Climbing bending squatting reaching above shoulders reaching waist to shoulder reaching knee to waist reaching floor to knee grasping items carrying / move items up to 40 pounds
  • Travel :
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities duties and skills required of personnel so classified. The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. Creative Testing Solutions is an Equal Opportunity Employer.

    Additional Job Details :

    Shift 1

    Monday to Friday 7 : 00 AM to 3 : 30 PM

    Creative Testing Solutions is an equal opportunity employer.

    EEO / Minorities / Females / Disabled / Veterans

    Our organization is an equal employment / affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability please send an e-mail to to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email / phone number is for medical / disability accommodations only and any other inquiries will not receive a response.

    Please see the below information about applicant rights and our commitment to compliance :

    EEO is the Law

    EEO is the Law Supplement

    Pay Transparency

    e-Verify

    All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Companys established guidelines.

    Required Experience :

    Manager

    Key Skills

    Academics,Apache Commons,Apache Tomcat,Filing,Condition Monitoring

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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