Talent.com
Service Engineer
Service EngineerPacifica Continental • Massachusetts, MA, US
Service Engineer

Service Engineer

Pacifica Continental • Massachusetts, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Job Details Benefits :

  • Insurance (Medical, Vision, Life, and Dental), PTO, 401K, and Overtime.  Report : Service Coordinator.

Schedule :

  • Monday through Friday from 8 : 00 am to 5 : 00 pm.

    • Travelling :

  • Minimum of 50% travel in multi-state regions; drive or fly depending on distance (all costs covered by the company).

    • Location :

  • Massachusetts (Employee is expected to work at the Technical Center when not visiting customers).
  • Responsibilities Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on location or by telephone.

    • To perform this job successfully, an individual must be able to perform each of the essential functions above satisfactorily :

  • Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone.
  • Creating and updating documentation of technical information.
  • Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service.
  • Demonstrating a willingness to help others and be a team member; often working together with Customer Service Engineers.
  • Providing assistance and training to Customer Service Engineers on the installation and maintenance of newer product lines.
  • Establish and build exemplary communication and customer service relationships with customers.
  • Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service.
  • Requirements 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
  • Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and / or Siemens, and controls are a PLUS.
  • Good verbal and written communication skills with exceptional customer service orientation.
  • Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
  • Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
  • Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
  • Must be adaptable to changes in the work environment; manage competing demands and be able to deal with frequent change, delays, or unexpected events.

    • Preferred :

  • Bachelor’s or Associate’s Degree in a related field of study.

    • Work Environment Exposure to manufacturing / machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.  Physical Demands Frequent :

  • Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching.
  • Pushing, pulling, and lifting objects.
  • Repetitive foot, leg, hand, arm, shoulder, and torso movements.

    • Periodic :

  • Operating power equipment, sitting at a desk, utilizing computers and phones.

    • Occasional :

  • Lifting or moving up to 50 lbs.
  • Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Service Engineer • Massachusetts, MA, US

    Job_description.internal_linking.related_jobs
    Senior Customer Care Engineer (L-4)

    Senior Customer Care Engineer (L-4)

    PaxeraHealth • Newton, MA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you interested in working for a growing company, as part of a great supportive accounting team?.Are you looking for an exciting opportunity in the medical IT industry?.Do you seek a career, rat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Lowell, Massachusetts, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions. Key Responsibilities Triaging customer issues and de...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Engineer

    Customer Support Engineer

    Bruker • Billerica, MA, United States
    serp_jobs.job_card.full_time +1
    Bruker, a world leader in analytical instrumentation, is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life.Bruker's high-perfo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Field Service Engineer, Northeast Region (New Hampshire)

    Field Service Engineer, Northeast Region (New Hampshire)

    EOS • New Hampshire, United States, United States
    serp_jobs.job_card.full_time
    Title : Field Service Engineer (Metals), Northeast Responsible.Manager : Service Manager, Northeast.Location : Londonderry, New Hampshire. We are looking for an experienced, energetic and motivated Fie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    HPLC / GC Field Service Engineer

    HPLC / GC Field Service Engineer

    Pace Analytical Services, LLC • Salem, NH, United States
    serp_jobs.job_card.full_time
    Monday through Friday 8am to 5pm.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects of our b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Attleboro, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Project Engineer / Detailer-Commercial Door &Hardware

    Project Engineer / Detailer-Commercial Door &Hardware

    Kimmel and Associates • Wilmington, MA, United States
    serp_jobs.job_card.full_time
    The company is a leading commercial contractor specializing in Division 8 products and services.They have built a reputation for delivering turn-key solutions through their collaborative Product an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Production Software Engineer

    Production Software Engineer

    Anduril Industries • Lexington, Massachusetts, United States
    serp_jobs.job_card.full_time
    The Anduril Imaging team develops state-of-the-art imaging systems, deployed to tackle the most significant security challenges of America and its allies. The Imaging Software team is seeking a Prod...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Software Engineer (C / C++ Required)

    Software Engineer (C / C++ Required)

    NetApp • WALTHAM, MA, United States
    serp_jobs.job_card.full_time
    NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers iden...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Infrastructure Services Engineer

    Infrastructure Services Engineer

    firstPRO, Inc • Waltham, MA, United States
    serp_jobs.job_card.full_time
    We’re looking for an infrastructure services engineer to join our ranks.An infrastructure services engineer will provide reliable and flexible support to all components of the infrastructure, inclu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Software Engineer

    Software Engineer

    GForce Life Sciences • Newton, MA, United States
    serp_jobs.job_card.temporary
    Design and implement application software for a surgical robotics product.Utilize development best practices, including continuous software testing. Acquire and maintain domain expertise of relevant...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Components Engineer - Partially Remote (Defense)

    Components Engineer - Partially Remote (Defense)

    The Structures Company • Westford, MA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.permanent +1
    serp_jobs.filters_job_card.quick_apply
    JOB TITLE : Components Engineer - Partially Remote (Defense) LOCATION : Westford, MA PAY RATE : $85 / hour &l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    GenAI Engineer IV - Generative AI

    GenAI Engineer IV - Generative AI

    FM • Pawtucket, RI, US
    serp_jobs.job_card.full_time
    Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk manageme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Quality Engineer

    Quality Engineer

    Saige Partners • Billerica, MA, United States
    serp_jobs.job_card.full_time
    The Manufacturing Quality Engineer will be highly involved in the manufacturing aspects of the business, with an emphasis on Quality. The Quality Engineer will handle multiple projects and tasks thr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    BIA Customer Service Agent - Personal Lines

    BIA Customer Service Agent - Personal Lines

    Arbella Insurance Group • East Walpole, MA, US
    serp_jobs.job_card.full_time
    As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium.Bearing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Component Engineer 4

    Component Engineer 4

    TekWissen LLC • Newton, MA, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Overview : TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solution...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Data Engineer

    Data Engineer

    Raft • Hanscom Air Force Base, MA, United States
    serp_jobs.job_card.full_time
    All of the programs we support require.All work must be conducted within the continental U.Distributed Data Systems, Platforms at Scale, and Complex Application Development, with headquarters in Mc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Staff Engineer

    Staff Engineer

    Collette • Pawtucket, RI, United States
    serp_jobs.job_card.full_time
    Collette is seeking a Staff Engineer to join our growing Technology team.This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette : Let Us Show You the World.There has never b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted