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Business Analyst
Business AnalystProsum • Azusa, CA, United States
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Business Analyst

Business Analyst

Prosum • Azusa, CA, United States
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This range is provided by Prosum. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$79,000.00 / yr - $110,000.00 / yr

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Overview

The Business Analyst I (BA-I) is primarily responsible for developing quality software requirements alongside business stakeholders. The BA-I assumes overall performance responsibility for developing and delivering technical solutions to business problems. The BA-I advances the companys mission by developing, analyzing, and documenting application requirements. The BA-I works closely with the Director, Software Engineering (DSE), Vice President of Information Technology, Chief Operating Officer / Chief Information Officer (COO / CIO), and the software development team to accomplish goals and project objectives. The BA-I works on multiple projects simultaneously and translate business data into digestible information that improves corporate and customer processes.

Responsibilities

  • Effectively maintains and builds relationships with external business partners and internal department stakeholders.
  • Responsible for cross-functional activities to ensure all external organizations and internal departments are involved.
  • Resolves requirement conflicts and barriers as they arise.
  • Solicits, analyzes, and defines functional and non-functional technical requirements and priorities with the business owners and other cross functional stakeholders using process flows, technical requirements lists, specifications, diagrams, scenarios, mockups, and / or models
  • Works directly with customers to develop requirements and see them through the approval process.
  • Provides clear and consistent communication of requirement status both internally and with business partners and customers.
  • Monitors the SDLC ensuring that accurate QA and UAT is completed and participate with developing test cases based on business requirements.
  • Maintains the Requirement Approval Process and continuously develop improvements.
  • Assists team members in planning, estimating and controlling requirements.
  • Captures and manages project risks / issues and the execution of risk mitigation / contingency plans and any necessary escalations.
  • Creates or updates policies and procedures, as required.
  • Analyzes, develops, prioritizes, communicates, and coordinates application changes to fulfill business objectives.
  • Provides enhanced technical and procedural support for all Help Desk calls.
  • Participates in user acceptance testing of system enhancements and projects.
  • Conducts product spec reviews with key stakeholders to ensure requirements are complete and well understood.
  • Presents upcoming changes and newly developed features in written format and at department meetings.
  • Provides 24 / 7 support for mission critical software solutions.
  • Implements advanced strategies for gathering, reviewing, and analyzing data requirements.
  • Solely responsible for the validity and applicability of proposed requirements, personally validating the requirement against our business workflows.
  • Prioritizes initiatives based on business needs and requirements.
  • Manages competing resources and priorities with a great attitude.
  • Leads ongoing reviews of business processes and developing optimization strategies.
  • Creates direct channels of communication to software and application developers that get the job done without continual and interruptive managerial interjection
  • Automates various workflows and approvals within our JIRA system.

Other Responsibilities

  • Represents the company and providing customer service in a professional manner when working with staff and other customers / vendors.
  • Ensures annual performance self-evaluation is completed within company guidelines.
  • Attends department staff meetings and other meetings as required.
  • Performs all duties and responsibilities in compliance with safety guidelines, policies and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state, and local laws.
  • Performs quality control practices as defined by the policies and procedures.
  • Supports the organizations Standards of Professional Conduct as outlined in the company Policies and Procedures, and the mission, vision, and values of the organization.
  • Maintains a neat and organized workstation and environment.
  • Performs other duties and projects as assigned.
  • Competencies and Skills

  • Experience with Microsoft Office Suite, Visio, Jira, and MS Project.
  • Basic knowledge of networking and security related to network technologies.
  • Knowledge of developing test scripts for validation testing purposes.
  • Ability to work independently and collaboratively in a fast paced and deadline driven environment.
  • Ability to interact and work with all levels of an organization.
  • Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
  • Strong verbal and written communication skills including ability to work in a team environment, give honest, direct feedback, is a solid verbal and written communicator, and ability to tailor communication to audience.
  • Ability to present in front of staff at department meetings and in front of existing and new potential customers.
  • Utilizes initiative and judgment to manage shifting priorities, risks and competing interests of multiple projects.
  • Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
  • Strong understanding of both client-server and web application development concepts.
  • Ability to understand engineering concepts, business case development, modeling techniques, and cost / benefit analysis.
  • Thorough understanding of the project life cycle process to effectively manage through the complexities of the business solution.
  • Exceptionally strong leadership and communication skills to effectively manage multidisciplinary teams.
  • Expert knowledge in requirement management with experience analyzing complex workflows.
  • Qualifications

    Education : Bachelors degree (BS) in related field from an accredited four-year college or university or equivalent work experience.

    Experience : Minimum two years of Business Analyst experience or other software experience in a technical environment.

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    Analyst • Azusa, CA, United States

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