Account Manager

Job Type : Full-Time

Salary : $25-$28

Position Overview

We are seeking a detail-oriented and proactive Account Manager to manage the full lifecycle of customer ordersfrom intake to final shipment. The ideal candidate will possess strong organizational and communication skills, with a focus on order accuracy, timely fulfillment, and cross-functional collaboration. This role requires daily interaction with internal teams such as Logistics, Purchasing, and Operations to ensure a seamless customer experience.

Key Responsibilities

• Process all incoming customer orders and create sales orders within 24 hours of receipt.
• Monitor and update shipment tracking systems and internal dashboards.
• Coordinate with logistics personnel to schedule and confirm outbound shipments.
• Track order status and workflow using project management software.
• Respond promptly and professionally to internal and external communications.
• Maintain an active follow-up process to achieve optimal order fulfillment rates.
• Ensure a high level of accuracy in order entry and account maintenance.
• Utilize product knowledge to resolve customer concerns and recommend workflow improvements.
• Provide support coverage for team members as needed.
• Input and track select accounts using designated client-side platforms.
• Comply with all internal policies and applicable industry regulations.
• Promote a collaborative and respectful work culture across departments.

Qualifications

Education & Experience :

Core Competencies :

Additional Requirements

Benefits : Health, Dental, Vision, 401(k), Paid Time Off, and more

IPRO

How to Apply :

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Qualified applicants will be contacted for the next steps in the hiring process.