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Immigrant and Refugee Case Manager, Bureau of Tuberculosis Control

Immigrant and Refugee Case Manager, Bureau of Tuberculosis Control

City of New YorkBronx, NY, US
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Immigrant And Refugee Case Manager, Bureau Of Tuberculosis Control

Join the Bureau of Tuberculosis Control as a Public Health Advisor I within the specialized Immigrant and Refugee Unit, based on-site at the Morrisania Chest Center in the Bronx. In this critical role, you will apply case management principles to connect with individuals arriving in NYC who have known risk factors for TB infection or disease. You will provide direct outreach, assist with case management tasks like scheduling appointments and follow-up reminders, collaborate closely with clinic staff and community partners, and maintain accurate records under supervision. This is a foundational role offering the chance to gain valuable public health experience while directly supporting the well-being of immigrant and refugee communities and contributing to TB prevention efforts in NYC. Meticulous documentation and strong communication skills are key to success in this position.

Duties will include but not be limited to :

  • Conduct interviews / re-interviews and provide culturally sensitive education to patients infected with (or at risk for) TB, particularly within immigrant and refugee communities.
  • Refer patients to appropriate diagnostic facilities for medical examination and treatment.
  • Establish and maintain effective communication with co-workers, supervisors, managers, and community partners to support patient care coordination.
  • Report accurately on the outcomes of clinical evaluations for TB among people identified as at-risk.
  • Present concise updates during team meetings.

Preferred skills :

  • Experience in case management, patient navigation, or public health outreach.
  • Excellent interpersonal, oral, and written communication skills, with demonstrated ability to communicate effectively with diverse populations, including those with limited English proficiency.
  • Organizational skills and meticulous attention to detail.
  • Demonstrated ability to work independently with initiative and judgment, as well as collaboratively within a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

    • Why you should work for us :

  • Loan Forgiveness : As a prospective employee of the City of New York, you may be eligible for federal / state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
  • Benefits : City employees are entitled to unmatched benefits such as :
  • A premium-free health insurance plan that saves employees over $10K annually.
  • Additional health, fitness, and financial benefits may be available based on the positions associated union / benefit fund.
  • A public sector defined benefit pension plan with steady monthly payments in retirement.
  • A tax-deferred savings program.
  • A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy : Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

    • The New York City Department of Health and Mental Hygiene is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health.

    The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

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    Case Manager • Bronx, NY, US