Technology Training Coordinator - 998366

/ Job Summary : / g

The Technology Training Coordinator is responsible for defining and executing training strategies that drive successful adoption of enterprise software and other technologies across the organization. They support the implementation and effective use of software applications and software-defined business processes, ensuring employees have the necessary skills for current and emerging technologies. This role focuses on delivering training content, engaging stakeholders, as well as program coordination and evaluation.

This role involves close collaboration with subject matter experts, technical teams, and business units to ensure training content is accurate and relevant. The training coordinator conducts needs assessments and works with stakeholders to identify skill gaps, aligning training initiatives with organizational goals. They develop user-friendly instructional materials by curating vendor content and creating materials that translate complex system functionality into accessible formats. Training sessions are coordinated and facilitated using various delivery methods to engage diverse learning styles. The training coordinator monitors and assesses training effectiveness through feedback, assessments, and performance metrics, while maintaining accurate training records. Staying current on software updates and emerging technologies is essential to ensure training content remains relevant and supports continuous improvement.

Minimum Qualifications :

• Bachelor's degree in Education, Information Technology or a related field
• 3-5 years of experience in training, curriculum design, or learning & development
• Experience delivering training on enterprise software platforms such as ERP systems, analytics software and workflow tools.
• Excellent verbal and written communication skills, along with strong presentation and public speaking abilities.
• Familiar with learning management systems (LMS), video conferencing tools, and project management software
• Proficient in Microsoft 365 tools (e.g., Teams, SharePoint, PowerPoint)
• Ability to manage multiple training tracks and priorities simultaneously

Preferred Qualifications :

Job Duties :

Special Instructions to Applicants :

For consideration, you must apply online. Please include a resume and cover letter.

If you have any questions about this job positing or the application process, please email keren.fiorenza@drake.edu

Review of Applications Begins :

A review of applications will begin immediately. This position will remain open until filled.

Salary and Benefits :

At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our Drake Benefits Guide 2025. One of our popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. Tuition Benefits