Credit & Collection Supervisor, NY Metro District

_Founded in 1910, KONE () is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability () leader with repeated recognitions by Forbes () , Corporate Knights for clean capitalism and others. _

Are you ready to make your next career move to join our team as our Credit & Collection Supervisor  for KONE Americas NY Metro District in US?

Do you enjoy preparing and presenting reports on collection activities and financial performance?

Does leading and managing a team to ensure they are proficient in collections motivate you?

Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?

Are you skillful with technological tools such as proficiency in collection software and CRM systems?

Do you demonstrate a passion for handling conversations with professionalism and empathy?

Are you committed to provide high level attention to detail and accuracy?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position : anywhere within the NY Metro District (ideally near Long Island City, Manhattan, Warren, Philadelphia)

No Relocation considered for this role

As our Credit & Collection Supervisor , you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability. You’ll develop collection strategies, managing a team, and ensuring compliance with relevant laws and regulations. You will also be accountable for achieving key strategic goals and implementing business plans.

You will bring 5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). You will use the knowledge gained through your bachelor’s degree; preferably in Finance, Accounting, Business Administration, or a related field (certifications in credit and collections management are a plus).

Other Hiring requirements :

Strong communication and negotiation skills.

Leadership and team management abilities.

Analytical thinking and problem-solving skills.

Knowledge of financial regulations and debt collection practices.

Ability to handle difficult conversations with professionalism and empathy.

Understanding of credit policies and collection laws.

Familiarity with accounting principles and financial reporting.

Strong written and verbal communication skills.

Strong project management and organization skills.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

We value your authentic self.

Collaborative, creative, and supportive work environment.

Passionate about safety, quality, and innovation

We care about the communities where we live and work.

Just some of our many benefits include :

Competitive salary

Flexible work schedule

Opportunities to learn and grow

401K Employer Match

401k Employer Non-elective Contribution

Well-being Program

Medical, Prescription, Dental and Vision Insurance

Digital Health Solutions & Telehealth

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Family Assistance Program (EFAP)

Family & Medical Leave

Parental Leave

Leave to Care for a Domestic Partner

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Company Paid Short-term and Long-term Disability

Buy-Up Long-term Disability

Critical Illness Insurance

Hospital Indemnity & Accident Insurance

Identity Theft Protection

Legal Insurance

KONE Credit Union

Tuition Reimbursement

Commuter Benefits

Annual Base Pay Range :

The hiring range for this role in NYC / Long Island City location is $105,500.00 - $145,100.00.bThe compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

We will also consider candidates in the following areas. Below are the different ranges applicable to those locations :

Warren area hiring range : $97,100.00 - $133,500.00

Philadelphia area hiring range : $90,300.00 - $124,200.00

Variable Compensation

KONE Annual Bonus plan based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career () !

Beware of Recruitment Scams! ()

KONE is an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com / careers

Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.