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Account Manager
Account ManagerAddison Group • Honolulu, HI
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Account Manager

Account Manager

Addison Group • Honolulu, HI
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Job Title : Account Manager

Location (city, state) : Honolulu, HI

Industry : Landscaping / Commercial Services

Pay : $60,000 - $85,000

About Our Client :

Addison Group is hiring on behalf of our client, a leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.

Job Description :

We are seeking a hands-on Account Manager to serve as the primary contact for client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services. You’ll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.

Key Responsibilities :

  • Serve as the main point of contact for assigned client accounts.
  • Conduct regular site visits to monitor service quality and client satisfaction.
  • Identify opportunities for enhancement projects and develop proposals.
  • Resolve client issues and address concerns proactively.
  • Partner with Operations and Branch leadership to ensure service expectations are met.
  • Monitor account renewals, financial performance, and profitability.
  • Support hiring, training, and coaching of field crews.
  • Ensure compliance with all safety regulations and branch policies.
  • Maintain accurate records in CRM systems and assist with administrative reporting.

Qualifications :

  • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
  • Associate’s degree in business or related field, or equivalent work experience.
  • Strong client relationship management and communication skills.
  • Proven ability to lead, coach, and develop teams.
  • Proficiency with MS Office and CRM systems.
  • Valid driver’s license
  • Background and MVR checks required
  • Additional Details :

  • Reports To : Branch Manager
  • Type : Full-time, On-site
  • Schedule : 40 hours / week, standard business hours
  • Start Date : Typically within 2–3 weeks of 1st interview
  • Interview Process : 1st on-site with Branch Manager; 2nd virtual panel with leadership team
  • Perks :

  • Company vehicle option (fuel and insurance covered; $45 / week deduction for personal use)
  • Opportunity to manage and grow accounts within a leading landscaping organization
  • Direct impact on client satisfaction and branch success
  • Benefits (401k, Medical, Dental, Vision) :

  • PTO / Paid Time Off
  • Health, Dental, and Vision coverage
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Health & wellness programs
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    Account Manager • Honolulu, HI

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