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Network & Systems Administrator

Network & Systems Administrator

LumiveroDenver, CO, US
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Network & Systems Administrator

Join a Global Team Making a Lasting Impact with Lumivero

Are you ready to be part of a team that's changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data enabling them to work more efficiently and make informed, confident decisions.

About the Team :

The Technology Team is the backbone that develops Lumivero's product vision for our customers, by working closely with our Product Team. Working across a diverse technological landscape, from desktops to SaaS applications, the team employs a rigorous methodology and adheres to industry best practices. By creating first-rate products, the team pioneers in an innovative field, continually integrating cutting-edge technologies to ensure high-quality standards.

About the Role :

The Network and Systems Administrator is responsible for maintaining and improving network infrastructure, ensuring system performance, scalability, security and reliability. This role involves working with the IT Platforms team to design, implement, manage and troubleshoot network and system solutions, ensuring efficient operations and continuing to deliver on minimal downtime.

Key Responsibilities :

  • Provide exceptional technical support for Senior Management working in the Lumivero USA Corporate Head Offices, located in Denver, CO.
  • Maintain Lumivero cloud-based server infrastructure, including network interconnects, virtual firewalls and email systems.
  • Administer and improve security and antivirus solutions, continuing to protect the organization's network infrastructure, virtual servers and endpoint devices.
  • Monitor and remediate network connectivity and performance, identifying and resolving issues. Implement best-practice measures to ensure high availability and uptime of Lumivero internal application resources.
  • Work with our external Managed Services Provider in resolving escalated IT Service Tickets in a timely manner.
  • Document configurations, processes, and best practices to support maintainability and knowledge sharing across teams.

Required Skills and Experience :

  • Bachelor's degree in computer science, information technology, or a related field. An equivalent combination of education and experience may also be considered.
  • Proven experience (typically 5+ years) as a Senior Systems Administrator, including experience with implementation and administration in a large-scale enterprise environment.
  • Ability to analyze complex network issues, troubleshoot problems and develop effective solutions.
  • Excellent verbal and written communication skills. Ability to articulate technical concepts to both technical and non-technical audiences.
  • Ability to work effectively in a collaborative team environment, as well as independently.
  • Attention to detail and accuracy in network design, configuration, and documentation.
  • Expert understanding and adherence with GDPR and SOC2 compliance standards.
  • Familiarity with the operational challenges and integration needs of merged or multi-entity organizations is highly desirable.

    • Preferred Skills and Experience :

  • AWS Certified SysOps Administrator Associate
  • AWS Certified Solutions Architect Professional
  • AWS Certified Security Specialty
  • AWS Certified Advanced Networking Specialty

    • Benefits :

  • Annual base salary is 80,000 - 100,000 USD depending on qualifications.
  • An annual performance-based bonus to recognize personal excellence.
  • Annual tech stipend to get what you need to do your best work.
  • Flexible, remote first work environment and a diverse, global team.
  • Opportunities for career advancement as Lumivero grows.

    • Help Transform Our World with Powerful Insights Join Our Team!

    At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster!

    Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We're passionate about the customers we serve, the products we create, and the problems we solve.

    Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Lumivero is an E-Verify Employer. You can review the E-Verify Poster. Lumivero is committed to supporting individuals requiring accommodation in the application process.

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    Network Administrator • Denver, CO, US