Housekeeping Manager

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States Mexico and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott Hilton Hyatt and IHG. Our service ethos is proactive and holistic fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused data-driven and results-oriented.

Summary :

We are looking for a Housekeeping Manager to lead the team at the TownePlace Suites Franklin Cool Springs.

The Housekeeping Manager will supervise and coordinate the activities of room attendants house attendants public area cleaners and floor supervisors. They are responsible for managing and directing the day-to-day operations of all housekeeping and laundry functions. The Housekeeping Manager participates in and enforces quality assurance for the Housekeeping Department and department cost control measures.

Duties & Responsibilities :

• Have an eye for detail and the ability to effectively deal with guests other departments and housekeeping staff
• Obtain a list of vacant rooms to be cleaned immediately and a list of prospective checkouts or discharges to prepare work assignments for staff
• Assign team members their duties and inspect their work for quality assurance
• Prepare and distribute the room assignment sheet and floor keys
• Maintain clear and efficient communication and coordination with the front office and other departments of the hotel
• Schedule the cleaning of the room carpets upholstery and draperies as needed along with deep cleaning projects and window cleanings as needed
• Schedule cleaning for lobby area public restrooms telephone areas hallways entrances and elevators
• Schedule periodic major cleaning projects including carpet shampooing walls and baseboards and elevator doors and tracks
• Schedule cleaning of all meeting rooms after a completed function
• Complete the inventory for cleaning supplies and linen
• Investigate concerns regarding housekeeping service and equipment and take corrective action.
• Lead the housekeeping team in training coaching counseling and enforce the hotels standard operating procedures
• Ensure guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff
• Advise desk clerk of rooms ready for occupancy
• Reward employees who use their empowerment to meet or exceed guest expectations
• Print all housekeeping related reports and traces from the Property Management System
• Assist in controlling expenses by the housekeeping department
• Confirm all housekeeping staff members have arrived or find substitutes for absent employees

Requirements

Qualifications :

OR

Benefits :

Arbors Guiding Principles :

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth development and progression thrive within the properties :

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Required Experience :

Manager

Key Skills

Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Cleaning Experience,Housekeeping Management,OSHA,Sanitation,Team Management,Leadership Experience,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1