Communications Manager

Communications Manager

Department : Marketing & Communications

Location : Dearborn, MI

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Job Title : Manager, Communications

Job Status : Full-time

Job Summary : Under limited supervision, the Communications Manager plays an essential role in ensuring cohesive messaging across our organization and in the public sphere, aligning closely with our brand strategies. This dynamic role involves close collaboration with various departments to ensure consistent, effective communication strategies that engage stakeholders and drive key organizational messages. The Communications Manger will support the organization by crafting clear, compelling internal announcements and strengthening our media relations efforts to amplify ACCESS-s mission and impact.

Essential Duties and Responsibilities :

Develop and manage a consistent internal communications plan, aligning all announcements, updates, and internal messages with ACCESS-s brand strategies

Collaborate with senior leaders, department heads across ACCESS and its institutions to ensure timely, relevant, and brand-aligned communication of organizational changes achievements, and initiatives

Create and implement communication tools and resources for internal stakeholders to maintain consistency in messaging across the organization

Conduct regular assessments of internal communications effectiveness and recommended adjustments to enhance engagement and alignment

Support internal communications and media relations for marketing campaigns and programs

Partner with Marcomms leadership to cultivate and maintain strong relations with journalist, editors, and media outlets to position ACCESS as a premier thought leader

Facilitate media inquiries, ensuring timely and accurate responses that align with ACCESS-s values and key messaging

Develop and pitch stories to targeted media outlets to increase brand visibility and showcase

ACCESS-s initiatives, community impact, and thought leadership

Monitor media coverage and assess the effectiveness of media relations strategies, adapting as necessary to improve results

Work with Marcomms leadership to prepare talking points, media briefs, press releases, and media kits for various announcements, events, and key communications

Operate standard office equipment and use required software applications

Perform other duties and responsibilities as assigned

Knowledge, Skills and Abilities :

Knowledge of :

Media relations, story development, and proactive pitching

Nonprofit, community-focused, or advocacy work is a plus

Familiarity with Arab American Communities is a plus

Public speaking

Arabic language preferred

Skill in :

Expert proofreading and intimate knowledge of AP style

Effective networking / research skills

Excellent judgment and superior management and problem-solving skills

Ability to :

Successfully coordinate the work of others with excellent team leader skills.

Establish relationships with local, national, and international media outlets and key Arab American community leaders / organizations.

Write clearly, accurately and effectively

Create and maintain relationships with partner organizations and media representatives

Build, mentor and coach a team of marketing / communications specialists

Understand and identify local, national and international issues impacting the vision and mission of the organization and to represent the organization-s position.

Create and ensure consistency of organization branding.

Communicate effectively, both orally and in writing

Incorporate needs, wants and goals from different business unit perspectives into communication products

Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes

Juggle multiple projects and meet deadlines in a fast-paced environment

Work independently as well as collaboratively within a team environment

Maintain confidentiality in legal and personnel issues

Establish and maintain effective working relationships both within and outside the organization

Interacts continuously with ACCESS, AANM, CAAP and NNAAC leadership, board, department heads, and staff at all levels

Externally, continuously interact with media, partner organizations- leadership and staff, community leaders, outside vendors, artists, and museum visitors

Educational / Previous Experience Requirements :

• Minimum Degree Required :

o Bachelor-s degree

o Advanced degree preferred

o Communications, Marketing, Public Relations or related field approved by Human Resources

~and~

Licenses / Certifications :

o None

Working Conditions :

Hours : Normal business hours, some additional hours may be required

Travel Required : None generally required; Local, in-state, national travel, up to 10%.

Working Environment : Climate controlled office

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