Membership and Communications AssistantThe Choice, Inc. • Washington, DC, United States
Membership and Communications Assistant
The Choice, Inc. • Washington, DC, United States
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job_description.job_card.job_descriptionSupport the Senior Membership and Project Manager in operating the annual dues, application, election process, and nomination cycles by responding to member inquiries, processing payments, applications, and providing customer support. Tracks membership data and prepares reports Supports customer service by answering the organization’s phone line Responds to inquiries email inquiries; monitors contact forms submitted through the website Makes necessary updates to the membership database Provides administrative support to the Senior Membership and Project Manager committee portfolio, including scheduling meetings, maintaining rosters, drafting agendas, meeting minutes, and general logistical correspondence with committee members as needed. Support members with customer service needs related to navigating the website and technology (ie logging into membership profiles and using the engagement platforms, etc) Supports the development and distribution of the organization’s internal and external communications including digital, print, and social media content, including creating graphics, and writing copy. Tracks content updates for the organization’s website and makes updates in coordination with the Senior Communications and Outreach Manager Analyzes website traffic, social media, and email traffic and trends to prepare reportsfor the and support preparation of organizational monthly / quarterly dashboard as needed. Provides administrative support to the Senior Communications and Outreach Manager committee portfolio, including scheduling meetings, maintaining rosters, drafting agendas, meeting minutes, and general logistical correspondence with committee members. Process, post, and distribute advertisements and job postings for the organization.
The Choice is managing an exciting direct hire search for our client, a highly-regarded membership and policy-focused organization that recognizes accomplished leaders in nursing. This is a new position to help support the busy membership division.
Salary : $57,000
In office schedule : 2 days a week or 8 days a month. Wednesdays in office required, with other in-office days likely on Tuesdays or Thursdays. The office is located in downtown DC.
Qualifications :
- Bachelor’s degree preferred
- Previous professional office experience (at least 1 year through internships, volunteer work, or professional positions)
- Previous experience using a membership database / CRM would be a large plus.
- Friendly, highly organized, customer service-minded, and excellent communicator are a must
- A professional and / or personal interest in healthcare policy, nursing, public health, etc is strongly preferred
Job Duties will include :
Membership and Project Management :
Communications and Marketing :
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