Operations Manager Passenger Transportation

About the Role

We are seeking a motivated and experienced Operations Manager to oversee daily operations for our passenger transportation services. The ideal candidate will have strong leadership skills, a deep understanding of transportation logistics, and the ability to coordinate staff, vehicles to ensure safe, efficient, and customer-focused service delivery.

Key Responsibilities :

• Manage daily transportation operations, including driver scheduling, dispatching, and route optimization.
• Oversee personnel management and support staff.
• Collaborate with the finance department to maximize revenue and control labor expenses.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Maintain accurate operational records, schedules, and performance reports.
• Support the coordination and transportation of wheelchair and mobility-assisted passengers.
• Utilize computer systems for scheduling, route planning, and reporting.
• Apply strong knowledge of Jacksonville, FL geography to improve routing efficiency and customer service.

Qualifications :

About Community Rehabilitation Center :

Community Rehabilitation Center has proudly served the community for over 30 years. We provide culturally competent mental health and wellness services to minority populations, addressing a full spectrum of needs including substance abuse, HIV care, and primary healthcare. Our goal is to improve the quality of life for individuals through compassionate, comprehensive care.