Support Specialist I, Health Systems

The Support Specialist I, Health System position provides support to the users, systems, applications, and integrations managed by Health Information and Systems Team. The role assists in supporting assigned daily activities as well as projects and tickets. These include, but are not limited to, monitoring, responding to requests from user or other stakeholders, testing, developing reports, and developing / supporting departmental processes and documentation. This role requires mastering of applications and tools used in the support of Health Information and Systems. The System Specialist is expected to become a primary resource to the Health Services team regarding daily support activities and become a valued resource in the Health Information and Systems team.

This role will interface with all brands, medical teams onboard, shoreside health as well as external vendors that manage our healthcare systems. Carnival Corporation is comprised of eight brands with approximately 95(+) ships carrying over 12 million guests annually and employing over 160,000 team members.

Essential Functions :

• Electronic Health Record (EHR) Support

Learn and master the EHR application to become a subject matter expert (SME) on daily activities performed by clinicians, medical staff, and shoreside teams.

Work with stakeholders to capture requirements for application changes or enhancements.

Leverage project tools to assist with planning and organization.

Demonstrate interest and participation in company initiatives by providing ideas, speaking out, and helping with new efforts.

Qualifications :

Knowledge, Skills, and Abilities :

Physical Demands : Must be able to remain in a stationary position at a desk and / or computer for extended periods of time.

Travel : No or very little travel likely

Work Conditions : Work primarily in a climate-controlled environment with minimal safety / health hazard potential.

This position is classified as "in-office."As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

Cost-effective medical, dental and vision plans

401(k) plan that includes a company match

Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

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About Us

Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.