Sr. Technical Program Manager - Charging Systems Hardware

Role Summary

The Technical Program Manager – Charger Systems Hardware (TPM) reports to the Manager, Technical Programs and is responsible for program managing the development of Electrify America’s charging network DCFC hardware (e.g. NPI, charging dispenser components and associated firmware). In this role the Technical Program Manager will be responsible for program managing multiple teams through NPI and hardware component, development processes and rollout strategies. The candidate will take on the role of TPM for ELAM and ELCA’s charger vendors, setting and managing priorities and communicating them internally and externally. The candidate will be responsible for understanding feature-based development timelines and driving those timelines against the development roadmap.They will program manage multiple development teams, plan out development cycles and releases and track vendor performance. Will work closely with Product, Engineering, Quality, and test teams to streamline implementation of new hardware introduction and improvements in order to improve customer experience. The candidate is also responsible for leading the vendor project and test leads in assessing impacts and approach on delivery timelines.Has strategic input into system architecture and communicates processes, timelines, and features to EA’s C-suite. Needs to support strategy and business development teams by turning ideas into practical solutions. Improve EA’s Jira, Confluence and approval process environments as well as development processes and procedures.

Additionally, the candidate will be responsible for coaching resources on critical thinking, development planning best practices, business requirements management and solution development.

Role Responsibilities :

Program manage and oversee the development, testing and roll-out of ELAM and ELCA’s charging network charger hardware for DCFC products. 60%

Manage feature and idea collection processes and convert into practical milestones

Manage development planning through entire life cycle

Manage all suppliers during planning, development and test phases

Assess any and all feedback throughout the process and manage direction of the work

Work closely with teams to validate developed product against planned roadmap

Sign off on releases and lead deployment efforts

Collaborate with Product, Engineering, Quality and vendor teams. 30%

Help identify and evaluate field issues and manage development team fixes into sprint plans

Support forward-looking analysis of system logs to identify issues before manifestation

Provide process and technical support for operations team / network op’s center.5%

Support and lead test team and vendors to correctly identify and categorize field issues

Manage allocated budget and compliance with EA’s policies and procedures regarding budget allocation. 5%

Qualifications

Years of Relevant Experience :

• 8+ years leading / managing technical development planning and delivery

Education (Required) :

Education (Desired) :

Skills :

Software / hardware technical program management or Electrical Engineering background or equivalent

Demonstrated ability to lead multiple initiatives at one time across multiple work streams

Analytical and conceptual thinking – using logic and reason, creative and strategic

Ability to mentor and motivate application development personnel, application architects, technical leads, and development contractors effectively

Exceptional Communication skills – interpersonal, presentation and written

Ability to identify, analyze and remediate conflicts in consultation with other business and Technology managers, presenting recommendations for resolution to both Technology and Business Leadership

Technology savvy – expertly skilled in software, firmware and hardware development and operational delivery

Integration – joining people, processes and systems

Influencing and negotiation skills

Problem solving / Creative thinking

Resource and time management

Highly organized and skilled in organizing others

Customer focused

Specialized Skills (Required) :

Extensive technology development team management / leadership experience

Long track record of technical project management experience

Requirement & Feature development experience

Experience applying AGILE / Scrum development principles or other iterative approaches

Basic knowledge of programming and expertise in understanding software and hardware development lead times

Staff and Multi-Vendor Management expertise

Extensive experience in managing teams on SDLC best practices

Vendor and Stakeholder negotiation experience

Excellent written & oral communications skills

Excellent analytical & computer skills

Demonstrated record of precision & integrity in past work assignments

Demonstrated high level of initiative

Experience in C-Suite presentation

Expert in utilizing SDLC work management tools (e.g. Jira, Confluence, Zephyr)

Specialized Skills (Desired) :

Work Flexibility :

Remote role with occasional travel to Reston, VA with time split between office, charging / vehicle test lab and vendor site

Must be able to work core ET business hours

Electrify America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity / expression, marital status, veteran status, or any other characteristics protected by applicable laws.

Electrify America endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@electrifyamerica.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications.

In the state of California, the salary range is $113,000 – 152,600.

In the state of Colorado, the salary range is $113,000 – 152,600.

In the state of Washington, the salary range is $113,000 – 152,600.

In New York City, the salary range is $135,600 – 183,100.

In Westchester County, the salary range is $135,600 – 183,100.

In the state of Rhode Island, the salary range is $113,000 – 152,600