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Full Time IT Technician
Full Time IT TechnicianBethany of the Northwest • Everett, WA, United States
Full Time IT Technician

Full Time IT Technician

Bethany of the Northwest • Everett, WA, United States
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Bethany of the Northwest has been a non-profit icon of the healthcare industry in the Everett area for nearly 100 years. Bethany is seeking a passionate and motivated full time IT Technician to join our team. Come join our family and find out what the "Heart of Bethany" is. Bethany of the Northwest offers a generous benefit package, competitive salary and much more.

Position Type / Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8 : 30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Salary Range : $60,000 - $70,000 per annum DOE

Benefits available :

  • Medical, Dental, Vision insurance
  • Life Insurance and short-term disability coverage
  • 403b and 403b matching.
  • EAP Employee assistance program
  • Low staffing ratios
  • Local commute
  • Flexible spending account
  • Paid Sick leave
  • Paid time off
  • 7 Paid holidays plus one personal of your choice
  • Longevity bonuses
  • Referral program
  • Tuition reimbursement
  • The Perks at Work program employee discounts

Summary / Objective

The IT specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Identifies and procures the hardware and software needed to satisfy user requirements.
  • Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
  • Loads appropriate software packages such as operating systems, networking components and office applications.
  • Assists in the customization and adaptation of existing programs to meet users' requirements.
  • Provides telephone, in-person and online support to end-users.
  • Coordinates activities with network services and information systems groups.
  • Provides updates, status and completion information to manager and / or users, via voice mail, e-mail or in-person communication.
  • Refers major hardware problems to service personnel for correction.
  • Connects users to networks and provides initial training in facilities and applications.
  • Administers e-mail and anti-virus systems.
  • Rotates daily back-up media.
  • Assists in research and procurement of computer accessories and supplies.
  • Performs other duties as assigned.
  • Competencies

  • Excellent Technical Competency.
  • Thoroughness / attention to details.
  • Time Management.
  • Excellent Communication skills
  • Work Environment

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Travel

    Local travel (10-mile radius) is expected for this position.

    Required Education and Experience

    Associate's degree in IT Tech or related field is highly desirable

  • 2+ years of relevant experience.
  • Bethany of the Northwest Mission / Vision Statement

    Mission : Bethany is committed to serving the physical, emotional, mental and spiritual needs of individuals in a loving, caring and uniquely tailored setting. We diligently strive to maximize the quality of life, for an individual, with dignity and respect, focusing on their independence, self-reliance and autonomy as their abilities allow.

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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