Direct Care Supervisor - Mental Health 613

Description

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Telecare Poplar House in East Palo Alto is Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports which are beyond what is typically available in other community-based homes.

Shifts Available :

Full-Time; PM | 3 : 00 pm - 11 : 00 pm | Tuesday-Saturday

Expected starting wage is $37.41 - $46.23. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

Under the supervision of the Program Administrator, supervise assigned staff and provide rehabilitative support services for adults with developmental disabilities and behavioral challenges .

ESSENTIAL FUNCTIONS

• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• Supports Administrator by sharing 24-hour on call responsibilities as scheduled; Requires carrying program cell phone and being first contact for program support during scheduled on call shifts; Must be available to come to program within 30 minutes in case of emergency
• Supervises assigned Direct Care Leads and Direct Care Staff, including providing coaching, discipline and performance reviews
• Provides coverage for the Administrator role as needed for PDL, meetings, etc. This coverage may include :

o Implementing Telecare and program policies and procedures, ensuring staffing and scheduling is aligned with contract and regulations, coordinating services with program's independent contractors

o Serving as liaison between program and Regional Center, Telecare's Corporate office, families, and other relevant stakeholders including coordination with additional Telecare Team members during announced and unannounced visit for regulatory agencies and internal quality reviewers

o Providing program staff with supervision and disciplinary action, completing performance evaluations, and direct the administrative functioning of the program

Duties and responsibilities may be added, deleted and / or changed at the discretion of management .

Position requires transporting Members in program vehicle (acceptable driving record)

QUALIFICATIONS

Required :

Preferred :

SKILLS

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.

EOE AA M / F / V / Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.