Talent.com
Front Office Receptionist
Front Office ReceptionistSouthwest Coalition • El Paso, Texas, USA
serp_jobs.error_messages.no_longer_accepting
Front Office Receptionist

Front Office Receptionist

Southwest Coalition • El Paso, Texas, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Title : Front Office Receptionist

Reports to : Medical Office Team Lead

Status : Full Time Hourly Non-Exempt (30-40 hours per week)

Direct Reports : None

Spots Available : 1

Guiding Star Southwest a division of Southwest Coalition Inc. is searching for Front Office Receptionist to join its mission in expanding life-affirming medical and birth services for women in El Paso Texas. As an affiliate of the national Guiding Star Project and inspired by St. Mary Our Lady Star of the Sea Guiding Star Southwest is committed to delivering trauma-informed healthcare that respects the whole person by considering a womans mind body and soul. The organizations focus spans the full spectrum of womens health from puberty through perimenopause and emphasizes fertility pregnancy childbirth breastfeeding and motherhood while striving to reduce trauma by advocating against societal pressures that may compromise the natural functions of a womans body. The ideal candidate is a compassionate Medical Receptionist with a servants heart eager to share the news to women of Guiding Stars wholistic comprehensive care.

The Opportunity

As we expand our core services to include a birth center in alignment with Wholistic Feminism we are seeking a skilled and dedicated Medical Receptionist who is capable of assisting our Medical team in the daily operations of our womens medical center. The ideal candidate will be responsible for providing exceptional and compassionate customer service to our patients while efficiently managing administrative tasks. Additionally they will assist the medical staff with basic clinical duties to ensure the smooth operation of our clinic. Must be Christ-centered ready & willing to share their God-given talents with a servant-heart.

To be a successful wholistic Guiding Star employee you should be dedicated and focused on providing top-quality wholistic care and support to all patients focused on wholism or whole-person care which considers a persons mind body and spirit. You should have a strong working knowledge of checking in processes checking out processes insurance authorizations and phone etiquette as well as a patient caring and detail-oriented personality.

The ideal candidate will enjoy :

  • Our unique model : In addition to our programs to build a Culture of Life in the Southwest we also strive to provide expert healthcare to ensure that women have a life-affirming alternative through pre-natal and post-natal healthcare education and material support.
  • Our culture : At Southwest Coalition for Life we offer a more relaxed working environment catering to the needs of our employees and establishing a family-like feel.
  • Being an innovator : With the merger and expansion of two non-profit organizations you will be taking critical responsibility in establishing Guiding Star Southwest as a reputable medical practice and helping support a ground-breaking mission on the new frontline of the pro-life movement in post-Roe America.

The Company

Southwest Coalition Inc. is a 501(c)(3) non-profit corporation focused on restoring reverence for the sanctity of human life and natural womanhood across the Southwest through a coalition of nonprofit social enterprises in line with Catholic and Biblical teaching including our Guiding Star Southwest womens medical centers The Lily Pad Maternity Home our Her Care Connection outreach and mobile medical bus and Coalition for Life ministries.

Our Core Values

All team members must embody and execute our Core Values within their day-to-day duties and responsibilities :

  • Humble : Lack entitlement and ego be respectful and flexible dont take yourself too seriously set others up for success even at a potential loss for yourself.
  • Hungry : Have an unrelenting hunger to change the world taking initiative fueled by a boldly optimistic hope and entrepreneurial growth mindset.
  • Smart : Strong emotional intelligence understanding the impact of your words and actions on others inviting vulnerable communication and healthy conflict.
  • Heart : Be compassionate prayerful and empathetic with a sincere desire to truly see and know others through a reverence for life and natural womanhood.
  • What the Role Entails

    Summary : We are seeking a skilled and dedicated Front Office Receptionist who is capable of assisting our team in the daily operations of our womens medical center. The ideal candidate will be responsible for providing exceptional and compassionate customer service to our patients while efficiently managing administrative tasks like scheduling answering questions for patients and prioritizing efficient workflow for the team. Additionally they will assist the medical staff with basic clinical duties to ensure the smooth operation of our clinic. Must be Christ-centered ready & willing to share their God-given talents with a servant-heart.

    Responsibilities :

  • Greet and welcome patients and visitors with a professional and friendly demeanor.
  • Schedule appointments manage patient check-ins and verify patient information.
  • Answer incoming calls provide information and direct calls to appropriate personnel in a empathetic and gentle manner with exemplary phone etiquette.
  • Maintain a neat and organized reception area and waiting room area
  • Create and maintain accurate complete patient files
  • Handle patient inquiries concerns and requests in a courteous and timely manner
  • Verify insurance information and assist patients with billing and payment questions and collecting payment
  • Maintain and update patient records ensuring accuracy and confidentiality in line with HIPAA Regulation
  • Manage electronic health records (EHR) systems proficiently.
  • Handle medical correspondence emails and other administrative tasks as needed.
  • Maintain department compliance with all policies procedures guidelines and requirements of the Texas Pregnancy Care Network (TPCN) contract and / or Insurance processes.
  • Maintain department compliance with all Guiding Star Southwest (Guiding Star Project) policies procedures and internal paperwork requirements.
  • Ensure opening procedures are completed so that the office is ready for staff to start work-day. Ensure closing procedures are completed for the safety & security of all staff and property.
  • Regularly check all business communication methods on a daily basis to ensure that action items and updates are understood
  • Attend staff meetings and engage in staff development training.
  • Responsible for assessing the supply needs for the general office needs and client facing areas etc. and to make purchases through Human Resources
  • Collaborate with the administrative team to ensure the clinics efficient operation
  • Be a resource to women seeking resources and referring to internal and external programs that align with our Statement of Principle and Statement of Faith
  • Offer emotional support and empathy to patients prioritizing care
  • Follow all relevant safety and hygiene guidelines including the proper handling of biohazard materials.
  • Perform other duties as assigned
  • Required Skills & Qualifications :

  • Excellent communication skills - written and verbal
  • Preferred working knowledge of health insurance and medical terminology
  • Proficient in commonly-used computer programs and applications such as Microsoft Suite Google Suite email project management apps (Asana) time clock messaging apps and other relevant technologies
  • Excellent organizational and time management skills; Be self-motivated detail-oriented and able to execute duties with little supervision
  • Must have a reliable form of transportation to and from work with occasional travel to and from satellite office in Las Cruces NM.
  • Highest level of personal integrity
  • Ability to thrive remain flexible and focused in a fast-paced and complex work environment
  • Ability to lift more than 25lbs
  • Ability to sit or stand for extended periods
  • Able to envision opportunities and contribute innovative problem-solving skills
  • Excellent interpersonal skills and collaborative leadership skills
  • Must be humbly confident hard-working and trustworthy
  • Positive friendly caring and patient attitude
  • High school diploma or equivalent
  • Proven 1 year experience in a customer service setting
  • Bilingual English / Spanish
  • Proficiency in using electronic health records (EHR / EMR) systems
  • Please note that this job description is subject to change and may be updated as needed

    Required Experience :

    Senior IC

    Key Skills

    Abinitio,Arabic Speaking,Babysitting,Advocacy,Administration Support,Humming Bird

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 30 - 40

    serp_jobs.job_alerts.create_a_job

    Front Office Receptionist • El Paso, Texas, USA

    Job_description.internal_linking.related_jobs
    Dental Receptionist

    Dental Receptionist

    TradeJobsWorkforce • 88544 El Paso, TX, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Dental Receptionist to adapt to shifting priorities and business needs, provide excellent service to customers and team members, and assist with processing returns...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Office Clerk

    Office Clerk

    TradeJobsWorkforce • 79978 El Paso, TX, US
    serp_jobs.job_card.full_time
    The Ideal Candidate : Be highly motivated; possess excellent communication skills and works well under pressure while maintaining a positive attitude. Be dependable, organized and can work with very...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Dentist - Sign-On Bonus!

    General Dentist - Sign-On Bonus!

    Knowbility Recruiting • El Paso, TX, United States
    serp_jobs.job_card.full_time
    Explore an exciting opportunity to join a well-established, doctor-owned practice as a general dentist in El Paso, Texas. Enjoy full clinical autonomy while receiving operational, non-clinical, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Dentist

    General Dentist

    Nirvana Health & Wellness • El Paso, TX, United States
    serp_jobs.job_card.full_time
    We are looking for a Dentist to diagnose, treat and advise our patients on various dental issues.You'll need to have experience treating a range of teeth and gum problems, from simple cases like re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Receptionist

    Receptionist

    TradeJobsWorkForce • 88541 El Paso, TX, US
    serp_jobs.job_card.full_time
    Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary. Helping maintain workplace security by issuing,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Desk Associate

    Front Desk Associate

    TradeJobsWorkforce • 88559 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Front Desk Associate, you will be responsible for managing front desk operations and welcoming guests, including : greet visitors and answer phones. Duties and responsibilities can change depend...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Front Desk Coordinator - El Paso, TX

    Front Desk Coordinator - El Paso, TX

    The Joint Chiropractic • El Paso, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?. Do you have a passion for health and wellness and love s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Receptionist

    Receptionist

    Stewart • El Paso, Texas, USA
    serp_jobs.job_card.full_time
    At Stewart we know that success begins with great people.As a Stewart employee youll be joining a company that was named a 2024-2025 Best Company to Work For by U. News & World Report and a 2025...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Receptionists and Information Clerks - AI Trainer ($40-$55 per hour)

    Remote Receptionists and Information Clerks - AI Trainer ($40-$55 per hour)

    Mercor • El Paso, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Mercor is recruiting • •Receptionists and Information Clerks • • as independent contractors working on a research project • •for one of the world’s top AI companies. This project involves using your pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Front Desk

    Front Desk

    TradeJobsWorkforce • 79999 El Paso, TX, US
    serp_jobs.job_card.full_time
    MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Intake Receptionist (Filipino Virtual Assistant)

    Intake Receptionist (Filipino Virtual Assistant)

    Treantly • El Paso, TX, US
    serp_jobs.job_card.full_time
    We are looking for a reliable and detail-oriented Intake Receptionist to support our team in managing real estate and commission-based transactions. This role is essential in ensuring clients are pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Hotel Front Desk Clerk

    Hotel Front Desk Clerk

    TradeJobsWorkforce • 79930 El Paso, TX, US
    serp_jobs.job_card.full_time
    Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues. Ensure compliance with company an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Block Advisors Receptionist

    Block Advisors Receptionist

    H&R Block • El Paso, TX, US
    serp_jobs.job_card.full_time
    H&R Block Seasonal Job Opportunity.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and comm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Member Frontline Cashier

    Member Frontline Cashier

    Walmart • El Paso, TX, US
    serp_jobs.job_card.full_time +1
    Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end.You play a major role in how our members feel in the club and when they leave.You might be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services (Front Desk) Representative

    Member Services (Front Desk) Representative

    Planet Fitness • El Paso, TX, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hospital Front Desk Associate

    Hospital Front Desk Associate

    TradeJobsWorkforce • 79961 El Paso, TX, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Hospital Front Desk Associate to follow safety procedures and company policies, work collaboratively across teams and departments, and coordinate tasks to ensure d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tech Reception (Bilingual)

    Tech Reception (Bilingual)

    CSL Plasma • El Paso, Texas, USA
    serp_jobs.job_card.part_time
    Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.In compliance with Sta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Receptionist

    Receptionist

    TradeJobsWorkforce • 79901 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Receptionist, you will be responsible for managing front desk operations and welcoming guests, including : greet visitors and answer phones. Duties and responsibilities can change depending on b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted