Job Description
Job Description
Salary : Position Summary
The Project Support I role is an entry-level position designed for individuals with a foundational understanding of technology and a willingness to learn. This position provides hands-on training while supporting a wide range of IT and low-voltage installation projects. You will work closely with the Project Support Manager and other team members to install, configure, and maintain various systems at client sites, ensuring a professional, efficient, and customer-focused experience.
Key Responsibilities
- Install and configure firewalls, desktops, laptops, and servers.
- Set up and configure VOIP phone systems.
- Perform data migrations and serverless migrations.
- Install and configure wireless access points and point-to-point systems.
- Assist in VLAN configurations for networks.
- Set up and configure cameras and access control systems.
- Complete basic wiring and cabling tasks.
- Prep and stage equipment for upcoming projects.
- Maintain a clean, safe, and organized work environment on-site and in the office.
- Provide professional customer service and clear communication during client interactions.
- Follow all company safety policies and procedures, including ladder use and lifting practices.
Qualifications
Required :
Basic technical knowledge of computer hardware, networking, or related systems.Willingness to learn and adapt to new technologies.Strong customer service and communication skills.Ability to work independently and as part of a team.Comfortable using ladders, lifting equipment (up to 50 lbs), and working in tight spaces.Valid drivers license and reliable transportation.Preferred :
CompTIA Network+ or A+ certification.Previous experience in IT support, low-voltage wiring, or related fieldwork.Work Environment & Schedule
Primary Location : Field work at client sites, with some office-based preparation. Limited Remote Work.Schedule : Standard business hours (MondayFriday).On-Call Availability : Optional, with additional pay opportunities.Travel : No overnight travel required.